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Searching Self Service


Search for information about using Self Service


To search self-help articles, service requests, and Internet, enter keywords in the Search text box and click Search.

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On the Self Service Search tab, click Web Search to view the matching search results from the Google search engine in a new browser tab or window.

You can search BMC Remedyforce knowledge articles, Salesforce knowledge articles, or the internet only if your system administrator has configured the settings.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*