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Note

 

This documentation supports the 20.19.02 version of BMC Helix Remedyforce.

To view the latest or an earlier version, select the version from the Product version menu.

BMC Helix Remedyforce 20.19.02 Integrating

Integrating BMC Remedyforce with BMC Server Automation

The BMC Server Automation product is a comprehensive system for the initial provisioning and ongoing automated management of data center servers. This integration helps you to create incidents and change requests based on the jobs executed in BMC Server Automation.

The following  topics are provided:

Important

Before you begin integrating BMC Remedyforce with BMC Server Automation, ensure that you have configured email services. For more information, see Creating incidents and retrieving incident status through email messages. 

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Last modified by Sirisha Dabiru on Apr 08, 2022
integration administration

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Viewing the CI linked with an incident
Overview of integrating BMC Remedyforce with BMC Server Automation
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