Models enable you to standardize key attribute values, such as model name and manufacturer name, in CIs and assets. For more information, see Managing models. If you have upgraded from BMC Remedyforce 20.15.02 (Spring 15) or earlier to version 20.15.03 (Summer 15) or later, you have to manually enable models in your organization.
To enable the creation of models, you must perform the first step that is listed in the following table. However, to implement models more effectively in your organization, BMC recommends that you perform all the steps that are outlined in the table.
|1.||Enable the creation of models.|
To enable models:
After you enable models, the Models sub-tile of the Configure CMDB 2.0 tile is displayed on the Remedyforce Administration tab. Also, the Model Name and Model Manufacturer attributes are displayed in the Instance Editor.
(Optional) Configure the position of the Model Name and Model Manufacturer attributes and hide the Model and Manufacturer Name attributes (data type: Text) from the Attributes tab in the Instance Editor.
Note: The Model Manufacturer attribute of a CI or asset automatically displays the manufacturer that is defined in the selected model. However, if the manufacturer is not defined in the selected model, the Model Manufacturer attribute displays the value from the Manufacturer Name attribute, if any.
To hide the Model attribute, perform the following actions:
|3.||(Optional) Create model records in the |
Identify models that are used in your IT environment. For each identified model, create model records with the accurate model name and manufacturer. You can also specify other attribute values that you want to standardize in CIs and assets to which a model record is applied.
For information about creating models, see Managing models.