Setting up users for console access

A tenant administrator creates users to provide access to the product console. To understand the concept of users, see User access.

To create a user

  1. Navigate to the Common Services > User Management page. 
  2. Under the Users tab, click Add User.
  3. Perform one of the following actions:
    • To create a new user, select Local User.
    • To create an external user associated with a supported external identity provider (IdP), select SAML/IdP user.
  4. Based on the selected user type, provide the first name, last name, email ID, and login ID to access BMC Helix Portal. Confirm the details provided.
  5. Select one or more groups and roles in the panel displayed.

To delete a user

  1. Navigate to the Common Services > User Management page, and click the Users tab.
  2. From the Actions menu of a user, select Delete, and click Yes

    As a logged-in user, you cannot delete yourself.

    Can I delete multiple users together?

    No. Bulk deletion of users is not supported.

To view permissions assigned to a user

  1. Navigate to the Common Services > User Management page, and click the Users tab.
  2. From the Actions menu of a user, select View Assigned Permissions.

    If a user is assigned selective permissions, the assigned permissions are displayed. If a user is assigned all permissions, it is indicated that the user has all permissions. 

Related topic

Setting up API users for programmatic access

Was this page helpful? Yes No Submitting... Thank you

Comments