This documentation supports releases of BMC Helix Portal up to December 31, 2021. To view the latest version, select the version from the Product version menu.

Setting up user groups

A tenant administrator can create groups of users. To understand the concept of user groups and how they can be useful, see User groupsTo understand the concept of external user groups imported or synced from an external identity provider or from another BMC product, see User identities.

To create a user group

  1. Navigate to the User access > User groups page, and click Add group.
  2. Specify a unique name and confirm the details.
    The user group is created.
  3. (Optional) Select one or more users in the panel displayed. 
    You can also assign users later while editing the group.

To edit a user group

  1. Navigate to the User access > User groups page.
  2. From the Actions menu of a user group, select Edit.
  3. Change the users assigned while creating the group.

    Important

    When the user assignments change, the impacted users receive a bell notification.


To delete a user group

  1. Navigate to the User access > User groups page.
  2. Ensure that the user group you want to delete does not contain any users.
  3. From the Actions menu of the user group, select Delete, and click Yes

    Can I delete out-of-the-box user groups?

    No. You cannot delete out-of-the-box user groups.

    Can I delete multiple user groups together?

    No. Bulk deletion of user groups is not supported.

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