General troubleshooting procedures for Compliance Automation
The following topics provide general troubleshooting procedures to help identify the source of issues encountered when using any of the use cases that involve BMC Atrium Orchestrator.
- Verifying the adapter has started successfully
- Verifying the connection to BMC Remedy ITSM
- Verifying the connection to BMC Server Automation
- Identifying issues between BMC Atrium Orchestrator and BMC Remedy ITSM
- Identifying issues between BMC Atrium Orchestrator and BMC Server Automation
- Troubleshooting content installation issues
For troubleshooting procedures specific to a solution, see the following:
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