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Collecting diagnostics

This page describes where to find diagnostic information for the suite such as logs, version numbers, environment and configuration details.

Product

Reference information

BMC Atrium Orchestrator

See Troubleshooting in the BMC Atrium Orchestrator documentation.

BMC Server Automation

See Working with logs in the BMC Server Automation documentation.

BMC Network Automation

Troubleshooting in the BMC Network Automation documentation.

BMC Remedy ITSM

See the following documents:

BMC Atrium Core

See the BMC Atrium Core 7.6.04 Troubleshooting Guide available in PDFs in the BMC Atrium Core online documentation.

BMC Application Automation

See Troubleshooting in the BMC Application Automation documentation.

 

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