BMC Remedy artifacts for Continuous Compliance for Database Automation

The following sections describe the BMC Remedy artifacts that are installed by the BMC Atrium Orchestrator Content installer.

The following table lists each AR Server and BMC Remedy ITSM artifact by file name and type.

Copies of these files are located in the AO_HOME/resources/ContinuousComplianceDatabases folder on the CDP on which you ran the content installer. The installer imports the data contained in the files into the BMC Remedy ITSM database.

AR Server artifacts

Object	Type	Description
CCD_Application_Definition.xml	configuration file	Used by the content installer to import the artifacts.
CCD_Approval_Process.arx	approval process configuration	The ITSM approval process configuration that manages automatic approvals of change tickets (emergency change tickets). The configuration has the following characteristics: Emergency Change Approval: General Status --Enabled Description --Operator Initiated Change for BDA - Emergency Approval Process tab Phase Name --Business Approval - Emergency Process Name --Change Level - Implementation Impacts Approval Status --Yes System Approval Flag --Yes Sort Order --[1] Status Flow tab > Status Begin --Request For Change Approved --Implementation In Progress Rejected --Rejected No Approvers --Implementation In Progress Additional Qualifications tab Change Timing --Emergency Automatic Change Approval: General Status --Enabled Description --Operator Initiated Change for BDA - Automatic Approval Process tab Phase Name --Business Approval - No Impact Process Name --Change Ad Hoc Impacts Approval Status --Yes
CCD_TMS_TASK_FILTER.def	filter	Contains the task approval filter for operator-initiated change. The filter has the following specific configuration: Execution Options State --Enabled Execution Order --556 - This value must be greater than 555 as there is another filter which executes on 555 by default. Modify --true Run If Qualification --(((('Service Cat Tier 1' = "Operator Initiated Change") AND ('Service Cat Tier 2' = "BMC Database Automation")) AND ('TR.Status' != 'DB.Status')) AND (('Status' = "Assigned") AND ('Character 01' != $NULL$)) AND ('Integer 03' != 9999) If Action tab > Notify Mechanism --Alert Priority --0 (zero) User --the BMC Remedy user used to configure the BMC Remedy Monitor adapter Text --$Service Cat Tier 1$:$Service Cat Tier 2$:$Task ID$:$RootRequestID$ Set Fileds tab-> Data Source : CURRENT TRANSACTION Filed - Integer 03 Value - 9999
CCD_CHG_CHANGE_FILTER.def	filter	Contains the change approval filter for when an operator-initiated change is rejected. The filter has the following specific configuration: Execution Options State --Enabled Execution Order --556 - This value must be greater than 555 as there is another filter which executes on 555 by default. Modify --true Run If Qualification --(((('Service Cat Tier 1' = "Operator Initiated Change") AND ('Service Cat Tier 2' = "BMC Database Automation")) AND ('TR.Status' != 'DB.Status')) AND ('TR.Change Request Status' = "Rejected") If Action tab > Notify Mechanism --Alert Priority --0 (zero) User --the BMC Remedy user used to configure the BMC Remedy Monitor adapter Text --$Categorization Tier 1$:$Categorization Tier 2$:$Infrastructure Change ID$:$Change Request Status$
CCD_CHG_OPCAT_SERVICE_CATALOG_Database Automation OIC Change Template.arx	operational categorization	Contains the operational categorization specification for operator-initiated change
CCD_CHG_OPCAT_CATALOG_ASSOC_Database Automation OIC Change Template.arx	association data	Contains the association data for the operator-initiated change operational categorization specification.
CCD_CHG_SPGASSOC_Database Automation OIC Change Template.arx	template	Contains association data for the operator-initiated change templates (change and task templates).
CCD_CHG_Database Automation OIC Change Template.arx	Change template	Change template for operator-initiated change. The template has the following specific configuration on the Categorization tab: Operation Categorization Selection For Tier 1, Operator Initiated Change. For Tier 2, BMC Database Automation.
CCD_TMS_Database Automation OIC Change Template.arx	Task template	The task template for operator-initiated change. This task template is associated with the change request. The template has the following specific configuration on the Categorization tab: Operation Categorization Selection For Tier 1, Operator Initiated Change. For Tier 2, BMC Database Automation.
CCD_TMS_SUMMDATA_Database Automation OIC Change Template.arx	template	Contains summary data for the operator-initiated change task template.
CCD_TMS_ASSOC_Database Automation OIC Change Template.arx	association data	Contains the association data for the operator-initiated change templates (change/task templates).
CCD_Component_Definition.xml	configuration file	Used by the content installer to import artifacts.
CCD_CFG_OPCAT_CATALOG_ASSOC_FILTER.def	AR definition file	Contains filter-related information.

BMC Remedy artifacts for Continuous Compliance for Database Automation

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