Installation roadmap for continuous compliance for networks
This topic provides a high-level description of the installation tasks required to implement the BMC Continuous Compliance for Networks solution, part of Compliance Automation. This topic provides the following information:
Before you begin
Complete the following prerequisite tasks prior to installing products for the solution.
Review all product requirements and pre-requisites
Review known issues
See Known issues and workarounds in continuous compliance for networks.
Performing initial product installation
The following sections describe the base set of products that are required to implement the Continuous Compliance for Networks use cases. The products must be installed in the order presented.
Installing BMC Remedy AR System
See the BMC Remedy AR System online technical documentation for complete details.
Installing BMC Atrium Core
You must be running version 8.1.00 or later, including these features:
- BMC Atrium CMDB
- Product Catalog
- BMC Atrium Integrator
For instructions about installing the features listed above, see the BMC Atrium Core online documentation.
Installing BMC Atrium Orchestrator platform components
All of the continuous compliance solutions (database, network, and server) require the BMC Atrium Orchestrator platform components.
The BMC Atrium Orchestrator platform components provide the configuration distribution peer (CDP) and the tools you need to use to create a grid. Installing the platform components is a prerequisite for installing BMC Atrium Orchestrator content, which includes adapters, modules, and run books.
The BMC Atrium Orchestrator platform installation program enables you to install and configure the BMC Atrium Orchestrator CDP, BMC Atrium Orchestrator Operator Control Panel, graphing server, and Access Manager (AM) components. The platform installation program allows you to install components in a pre-existing web server environment or in a new web server. Unless you are upgrading a previously-installed version, BMC recommends that you install the CDP component on a new web server environment to ensure good performance.
Note
When installing BMC Atrium Orchestrator for any of the continuous compliance solutions, ensure that you do not have adapters with the same name enabled on multiple peers. For example, do not have an adapter called "File Adapter" on both the CDP and an activity peer (AP) or a lightweight activity peer (LAP).
Before you can install the BMC Atrium Orchestrator content components, install or upgrade to version 7.6.02.05 or later of the BMC Atrium Orchestrator platform CDP.
Note
Once installed, the CDP process must be running with Administrator rights.
- Access Manager and repository
- Grid Manager (GM)
- BMC Atrium Orchestrator Operator Control Panel
- BMC Atrium Orchestrator Development Studio
For instructions about installing BMC Atrium Orchestrator platform and core components, see Installing in the BMC Atrium Orchestrator Platform online documentation.
Prior to installing the platform, verify that you have a BMC Remedy ITSM administrative logon ID. During the solution content installation, this account is used to export the ITSM templates.
Installing BMC Remedy ITSM
Install BMC Remedy ITSM Change Management version 8.1.00 or later and BMC Remedy ITSM Incident Management version 8.1.00 or later. For information about installing these products, see the online technical documentation for the BMC Remedy IT Service Management Suite.
ITSM artifact installation
To install the following preconfigured artifacts that are required for the solution, use the BMC Atrium Orchestrator Content installer:
- Change and Task Templates
- Incident Templates
- Filters
BMC Remedy ITSM version 8.0.00 requirements
If you are using BMC Remedy ITSM version 8.0.00, you must make the following change to the default configuration to use the solution:
- Open the Application Administration Console.
- Select Custom Configuration > Incident Management > Rules > Search.
- Uncheck Require Service CI Related On Submit.
Creating and configuring BMC Remedy ITSM user accounts
After the initial installation procedures have been completed, you must create and configure BMC Remedy ITSM user accounts.
Performing final product installation
The following sections describe the base set of products that are required to implement the Continuous Compliance for Networks use cases. The products must be installed in the order presented.
Installing BMC Atrium Orchestrator content components
The BMC Atrium Orchestrator content installation program automates the installation of the adapters, modules, run books, BMC Remedy AR artifacts, and BMC Remedy ITSM templates that are required by the BMC Continuous Compliance for Network Automation solution.
Warning
If you are installing a solution using VLM extensions in a multi-solution environment, contact Customer Support for assistance.
Downloading the installation program
The BMC Atrium Orchestrator content installation program is available for download from the BMC Electronic Product Distribution (EPD) website at https://webapps.bmc.com/epd. You can obtain the installer in the following ways:
- To download the product or to upgrade to the latest version, download it from the EPD site. Use the user name and password that your BMC sales representative provided.
- If you do not have a current license for the product, or if you cannot download the product and require a kit, contact a BMC sales representative by calling 800 793 4262.
Be sure to download the installation file that is compatible with your operating system platform (Microsoft Windows or Linux).
Running the installation program
Note
Before you install the solution content:
- Check the Customer Support website for updated information about this version. Flashes, technical bulletins, and resolutions on the site contain details about any fixes that were issued for this version after its release.
- You must have installed version 7.8.00 and BMC Atrium Single-Single On and the repository must be running.
- The computer from which you run the installation program must have network access to the repository computer.
After you download the BMC Atrium Orchestrator content installation file, follow the installation instructions specific to your operating system platform.
Installing BMC Network Automation
See the BMC Network Automation online technical documentation.Installing BMC Decision Support – Network Automation
See the BMC Decision Support – Network Automation online technical documentation.
Where to go next
After you have installed the BMC Continuous Compliance for Network Automation solution, you must complete the configuration tasks in Configuration roadmap for continuous compliance for networks.
For an overview of the solution, see Enforce continuous compliance for networks.
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