Troubleshooting content installation issues

This section offers basic troubleshooting tips for common issues that may occur when running the content installation program.

Issue: General problems

Should you encounter issues with the installation program, review the BAO_content_install_log.txt in the installationHome root folder on the CDP.

Issue: No available disk space

During installation on the Directory selection panel, the You have 0 MB of space Available message is displayed regardless of which drive you select. If you attempt to continue, a second message appears: The features you have selected require XX MB of disk space on D:\ and you have only 0 MB available.

To resolve this issue, cancel out of the installation program, delete all files in the Windows temp folder, then restart the content installation program.

Was this page helpful? Yes No Submitting... Thank you

Comments