Installing BMC BladeLogic Atrium Integration on Microsoft Windows

This topic provides information about installing the product on Microsoft Windows.

Before you begin

Before you install BMC BladeLogic Atrium Integration, ensure that you have restarted the RSCD agent on the BMC Decision Support for Server Automation reports server after the installation of BMC Decision Support for Server Automation.

To install the product on Windows

1. Navigate to the directory where you downloaded the installer for BMC BladeLogic Atrium Integration.
2. Run the downloaded executable file.
3. Select a language and click OK.
4. On the Welcome page, click Next.
5. On the License Agreement page, select I agree to the terms of the License Agreement, and click Next.
6. On the Installation Mode page, select one of the following installation modes:
   • Typical Installation (Recommended) – Installs BMC BladeLogic Atrium Integration and places the integration utilities in the installation folder
   • Utilities Only – Places the integration utilities and installation files in the installation directory but does not perform any installation
7. Click Next.
8. On the Directory Selection page, accept the default installation directory, or click Browse to select another directory. Click Next.

9. On the Database Type page, select the type of database (Oracle or Microsoft SQL Server) being used by BMC BladeLogic Decision Support for Server Automation, and click Next.
   
   

   Note

   This page and the following pages refer to the BMC Decision Support for Server Automation database, not the BMC Server Automation database.

   
   If you chose Microsoft SQL Server, go to Step 10. If you chose Oracle database, skip to Step 11.

10. For an SQL Server database, complete the following steps:

    1. In the BMC BladeLogic Decision Support for Server Automation Database Details page, specify values for the following parameters:

       Parameter	Description
       Host Name or IP Address	Name or IP address of the server hosting the SQL Server database
       Database Port	Port number of the database server hosting the SQL Server database
       Database Name	Name of the SQL Server database that contains BMC Server Automation discovered data
       Reports DB User	Name of the user that has an account on the SQL Server database Note: You must specify the user name of the BMC BladeLogic Decision Support for Server Automation database using the exact case.
       Password for DB User	Password of the user that has an account on the SQL Server database
       Advanced Connection Options (for example, Microsoft SQL Cluster Server)	Select the check box if you have SQL cluster server installations in your environment. Specify the instance name in the Instance Name field.

    2. Click Next.
    3. Go to Step 12.
11. For an Oracle Server database, complete the following steps:

    1. In the BMC BladeLogic Decision Support for Server Automation Database Details page, specify values for the following parameters:
       
       

       Parameter	Description
       Database Hostname or IP Address	Name or IP address of the server hosting the Oracle database. Note: Enter the actual host name or IP address of the BDSSA DB server, do not use localhost even if it is on the same server as this installation.
       Database Port	Port number of the database server hosting the Oracle database.
       System ID	System ID associated with a specific instance of an Oracle database. Note: The System ID for BMC Decision Support for Server Automation for Oracle can be a maximum of 8 characters.
       Reports DB User	Name of the user that has an account on the Oracle database. Note: You must specify the user name of the BMC BladeLogic Decision Support for Server Automation database using the exact case.
       Password for DB User	Password of the user that has an account on the Oracle database.
       Advanced connection options (Example: Oracle RAC installations)	The BMC BladeLogic Atrium Integration installer uses this connection information for Oracle RAC installations. Enter the Oracle RAC connection string and select the check box.

    2. Click Next.
       
       

12. On the BMC Atrium Integrator Details page, specify values for the following parameters:

    Parameter	Description
    AR Server Hostname	The name of the BMC Remedy AR System server hosting the BMC Atrium Integrator.
    AR Server Port	The BMC Remedy AR System server port number for the BMC Atrium Integrator. Note: If you are using a portmapper service for AR system then enter a value of 0.
    AR Server User	The BMC Remedy AR System server user account name for the BMC Atrium Integrator. This account must have administrator privileges.
    AR Server Password	The BMC Remedy AR System server password for the BMC Atrium Integrator server account.

13. Click Next.
    The installation program verifies the information that you entered. If the servers are not running or the information is incorrect, installation cannot proceed.

14. In the BMC Atrium CMDB Details page, specify values for the following parameters:
    
    

    Parameter	Description
    AR Server	The name of the BMC Remedy AR System server that is hosting BMC Atrium CMDB
    AR Port Number	The port number for the BMC Remedy AR System server that is hosting BMC Atrium CMDB Note: If you are using a portmapper service for AR system then enter a value of 0.
    AR User Name	The BMC Remedy AR System server user account name for BMC Atrium CMDB This account must have administrator privileges.
    AR Password	The BMC Remedy AR System server password for the BMC Atrium CMDB account

15. Click Next.
    The installation program verifies the information that you entered. If the server is not running or the information is incorrect, installation cannot proceed. 

16. In the BMC BladeLogic Remedy MidTier Details page, specify values for the following parameters so that you can launch the BMC BladeLogic Atrium CI Relationship Viewer from the BMC BladeLogic Server Automation Console:
    
    

    Parameter	Description
    BMC BladeLogic Remedy MidTier Host	The host where the BMC Remedy Mid Tier is running
    https:// or http://	The transfer protocol used by the BMC Remedy Mid Tier
    BMC BladeLogic Remedy MidTier Port	The port number for the BMC Remedy Mid Tier
    BMC BladeLogic Atrium CMDB Asset Dataset	The name of the BMC Atrium CMDB production datasetId

17. Click Next.

18. In the BMC Server Automation Application Server Details page, specify values for the following parameters:
    
    

    Parameter	Description
    BladeLogic Profile	The BMC BladeLogic Server Automation profile
    User Account	The user account for connecting to BMC BladeLogic Server Automation
    Password	The user password for connecting to BMC BladeLogic Server Automation

19. Click Next.

20. In the BMC Decision Support for Server Automation Details page, specify values for the following parameter so that you can launch the reports portal from the BMC BladeLogic Atrium CMDB CI Relationship Viewer:
    
    

    Parameter	Description
    BMC BladeLogic Decision Support for Server Automation Server	The host name of the computer where BMC BladeLogic Decision Support for Server Automation is installed.

21. Click Next.
22. In the Categorization Practice page, select one of the following options:
    • Default Categorization

    • Best Practice Categorization

      Note

      Select the type of categorization that is consistent with the discovery providers that are populating data into the BMC Atrium CMDB.

23. Click Next.
24. On the Installation Preview page, review your installation choices.
25. Click Install.
    A series of on-screen messages are displayed as the installation proceeds. Installation might take 20 minutes or longer.
    At the end of installation, a dialog box indicates whether installation was successful or issues occurred and displays the location of the log file.
26. Click OK.
27. Click Done.