Executing continuous compliance for servers use cases
When you implement the BMC Continuous Compliance for Server Automation solution, you can execute several key child use cases that enable you to automate and maintain continuous compliance in your data center.
This use case enables you to facilitate the tracking of infrastructure change actions initiated by a BMC Server Automation operator, by integrating the execution of BMC Server Automation jobs with BMC Remedy ITSM.
This use case involves automatically creating incidents and change requests if noncompliant servers are detected, or if deviations from a master server configuration are detected. Continuous Compliance for Server Automation integrates the remediation of discrepancies and compliance violations in BMC Server Automation to the change management processes facilitated by the BMC Remedy ITSM management system.
This use case involves automating the addition of information from various relevant sources (such as BMC Atrium Configuration Management Database (CMDB) and BMC Server Automation servers) to the incident ticket when a server-related incident is detected in BMC Remedy ITSM.
For known issues and workarounds, see Known issues and workarounds in continuous compliance for servers.