Documentation update


To provide a better user experience, we have now created a separate documentation space for Helix Vulnerability Management.
Users of Helix Vulnerability Management (includes BMC Helix Automation Console) can find the latest documentation at BMC Helix Vulnerability Management .

20.08.01: Patch 1 for TrueSight Automation Console

This topic contains information about the fixes and updates in 20.08.01, Patch 1 for TrueSight Automation Console (on-premises) 20.08, and provides instructions for downloading and applying the patch.   

Known and corrected issues

For information about issues fixed in this patch, see Known and corrected issues.


This patch contains the following update.

Support for BMC Remedy Single Sign-On

TrueSight Automation Console now supports BMC Remedy Single Sign-On (Remedy SSO) as an authentication. In this release, the product supports Local, Lightweight Active Directory Protocol (LDAP), and SAML types of authentication using Remedy SSO. If your TrueSight Server Automation environment is configured to use Remedy SSO, you can log on to TrueSight Automation Console using the Remedy SSO credentials. 

For more information, see Configuring BMC Remedy Single Sign-on for TrueSight Automation Console

Applying the patch

When applying the patch on an existing supported version, provide the following build number:

VersionBuild number

Downloading the patch

This patch contains a full installer. You can download the installation file from the BMC Electronic Product Downloads (EPD) Site. 

For instructions, see Downloading the installation files.

Installing the patch

If you are installing this patch as a fresh product installation, the process to install the patch is the same as installing any base version. You do not need to provide the build number. 

For instructions, see Installing.

Upgrading to the patch

The following table describes the supported upgrade paths while upgrading to this patch. 

Current versionUpgrade to


  • 20.08.01
  • 20.08
  • 20.08.01
  • 20.08
  • 20.02.01

While upgrading to a patch, ensure that you specify the exact build number applicable to this patch.

For instructions, see Upgrading

Do I need to configure the connectors after upgrading?

No. You do not need to configure any connector after applying this patch. Your previous connector configuration are supported as is.

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