Onboarding BMC Helix subscribers

Only for BMC Helix Automation Console

Complete the tasks in this topic only if you have subscribed to BMC Helix Automation Console (SaaS), a service on the BMC Helix Platform.

This topic helps you get started if you have subscribed to BMC Helix Automation Console (SaaS), which is a part of the BMC Helix Vulnerability Management service.


Register with BMC.

Complete the BMC registration process and understand the subscription information. 

Review the welcome email. The welcome email includes login credentials and URL for Automation Console, FTP folder for downloading the TrueSight Server Automation connector, and general information about accessing and using your service.

For details, see BMC Helix Vulnerability Management activation .


Complete the prerequisite tasks.

Ensure that a compatible TrueSight Server Automation version is installed. 

For details, see System requirements.


Configure and update the TrueSight Server Automation connector.

You run a TrueSight Server Automation connector in your environment to ensure that the connection between the Server Automation and Automation Console is established. The connector ensures that Automation Console receives notifications even if the Server Automation application is in an air-gapped environment. Upgrade the connector when using the latest version of BMC Helix Automation Console (SaaS).

See Configuring the TrueSight Server Automation connector.


(Optional) Configure the TrueSight Orchestration connector.

This release of Automation Console supports integration with BMC Remedy ITSM for creation and approval of change requests for remediation operations. Change automation is available for vulnerability operations only. To enable change automation, you must configure the TrueSight Orchestration connector and ensure that other prerequisite tasks are complete.

See Configuring the TrueSight Orchestration connector.


(Optional) Configure the BMC Discovery connector.

This release of Automation Console supports integration with BMC Discovery to find assets in your environment that are not mapped in TrueSight Server Automation, and are not scanned for vulnerabilities. Using this information, you can then scan the assets to identify vulnerabilities and remediate them.  

See Configuring the BMC Discovery connector.


Start managing risks.

Log in to the Automation Console and start managing missing patches and vulnerabilities.

See Logging in.

Configuring users and roles

Automation Console provides role-based access to the application. Users access Automation Console based on the role assigned to them in TrueSight Server Automation. For details, see User roles and permissions.

Suggested reading

To learn how to use Automation Console for performing end-to-end tasks for identifying and remediating risks, see End-to-end use cases.

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