Logging in

This topic provides instructions on logging in to the BMC Helix Automation Console and TrueSight Automation Console. 

Accessing the Automation Console

  1. From a supported browser, enter the following URL to access the console:

    TrueSight Automation Console: https://<FullyQualifiedDomainHostName>:<port>/app/#/login

    The default port is 10443.

    BMC Helix Automation Console: https://<customerprefix>-xxx.onbmc.com

    You will define the <customerprefix> when registering your service in the BMC SaaS registration portal. This prefix must be unique and may not contain any special characters.

    Can I create a custom URL for my organization?

    No. BMC determines the customer-specific URL and custom URL naming conventions are not allowed.

  2. Enter your username and password.
  3. Select one of the following authentication methods:
    • Secure Remote PasswordUsers authenticate against a registry of authorized users maintained in the central TrueSight Server Automation database.
      If using this method, the user must be included in the registry of authorized users in the Automation Console database.
    • Domain Authentication: Users authenticate by providing a name, domain, and password.
      If using this method, your domain must already be registered in TrueSight Server Automation.

    • RSA Secure ID: Users authenticate using the username and the token code obtained from an RSA SecurID token. 
      If using this method, provide the current token code in the Password field. 

    • LDAP Authentication: Users authenticate using a username and password, which is maintained in the directories on an external Lightweight Directory Access Protocol (LDAP) server. TrueSight Server Automation Authentication Service connects to an LDAP server to authenticate the user.

  4. Click Log in
    You are now on the dashboards page. 

Overview of the Automation Console user interface

The Automation Console offers role-based access to the application. An administrator has access to all the pages on the UI. An operator can access all the pages except the Administration page. 

The Dashboard page contains a Patch Dashboard, which provides graphical information about missing patches on assets in your environment. Widgets on the dashboard show specific metrics around patch compliance, remediation trends, missing patches by age, impacted targets by severity, and Service Level Agreements. The Vulnerability Dashboard provides information about identified vulnerabilities on the assets imported from a scan file. Widgets on the dashboard show mapped and actionable vulnerabilities, assets by severity and SLA, vulnerabilities by stage, remediation trends, and top 10 identified vulnerabilities. 

The Assets page shows a list of assets with the missing patches. It also shows assets that are imported from a vulnerability scan, and assets discovered by integrating with BMC Discovery. 

The Risks page shows the list of missing patches and impacted assets for each missing patch. It also shows the vulnerabilities imported from a scan. 

The Operations page shows a list of operations, which perform remediation actions to install missing patches or vulnerabilities on assets.

The Manage page shows a list of patch policies, which scan the assets in your environment to identify missing patches. It also shows the list of scan files imported in the product. 

Administrators use the Administration menu to perform configuration activities such as adding catalogs, defining Service Level Agreements (SLAs), and adding security groups to determine access to the Automation Console. 

Common Automation Console UI elements

Use this section to know more about the common user interface elements. 

  • Click the help icon  to launch the context-sensitive help topic.
  • Click Security Group > About to view the product version and the connector name. 
  • Click Log out

Changing the security group

The security group that you belong to appears in the top-right corner of the Automation Console UI. If you are assigned multiple roles in TrueSight Server Automation, you can change the security group to view the Automation Console according to your role. 

  1. On the top-right corner, click Security Group > Change Security Group.
  2. Select a group, and click Select
    You now view data according to the permissions assigned to the current security group. 
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