20.02.01: Patch 1 for TrueSight Automation Console 20.02

This topic contains information about fixes and updates in Patch 1 for TrueSight Automation Console 20.02, and provides instructions for downloading and applying the patch.

Known and corrected issues

For information about issues corrected in this patch, see Known and corrected issues.


This patch contains these updates:

Support for creating and approving change requests for patch remediation operations 

When you create operations for applying missing patches on assets, you can now create a change request in the change management system, which tracks the operation, and goes through a change approval process. In 20.02, integration with BMC Remedy IT Service Management system was already supported for the vulnerability remediation operations. If you have enabled the integration, no additional configuration is required to enable change creation and approval for a patch operation. 

For more information, see Change automation

Tagging assets

On the Scanned Assets page, you can now add tags to the assets imported from a vulnerability scan results file. While creating a vulnerability remediation operation, you can choose assets based on the tags.

To add tags, you must export the assets data into a CSV file, enter tag information in a key:value pair format, and then import the updated CSV file back in Automation Console. Alternatively, you can download the CSV template from the Advanced Search option and upload the same file in Automation Console after entering the information details about assets and tags. 

For more information, see Working with assets.

User experience enhancements

This patch also provides the following miscellaneous enhancements that improve your experience:

EnhancementSee topic
Ability to browse and select the Default Depot Path and Default Job Patch while working with security groups.Working with security groups
Support for viewing and selecting vulnerabilities on the basis of its mapping status added to the advanced filter.Working with risks
Option to export data from the Risks > Vulnerabilities page to a CSV file. Working with risks
Number of missing patches on the impacted assets are also displayed on the Vulnerability Dashboard > Top 10 Business Services at Risk widget.Using the Vulnerability Dashboard
Deleting a draft vulnerability remediation deletes all sub-operations associated with the draft one.Working with operations

Supported versions of TrueSight Server Automation

For supported versions, see System requirements

Applying the patch

When upgrading to the patch, you are required to provide the build number as shown below:

VersionBuild number

Patch 1 for TrueSight Automation Console 20.02 (20.02.01)

Downloading the patch

Patch 1 for TrueSight Automation Console 20.02 contains a full installer. You can download the patch installation file from the BMC Electronic Product Downloads (EPD) Site. 

For instructions, see Downloading the installation files.

Installing the patch

If you are installing this patch as fresh product installation, the process to install this patch is the same as installing any version. You do not need to provide the build number. 

For instructions, see Installing

Upgrading to the patch

Based on your current version, consult the following table to upgrade to this patch: 

Current versionUpgrade to

20.02 Patch 1


While upgrading to a patch, ensure that you specify the exact build number applicable to this patch.

For instructions, see Upgrading

Do I need to configure the connectors after upgrading?

No. You do not need to configure any connector after applying this patch. Your previous connector configurations are supported as is.

Was this page helpful? Yes No Submitting... Thank you