Process design

These topics describe the procedures to create and customize processes in the Development Studio application.

Process design is a primary function of the  Development Studio application. The Designer pane contains the design-modeling tools needed to create, edit, and test processes. A process is a set of linked activities that perform a specific function.  Development Studio enables you to automate manual processes and when used with the  solution helps you manage disparate processes across the organization. You can use pre-built processes to rapidly develop processes customized for your environment.

Many processes are ready for use as soon as they are imported. You can customize the imported process or create a new process in  Development Studio. Processes can be simple like executing a SNMP get or complex like analyzing an incoming event then generating and validating a resolution and finally documenting a trouble ticket. Processes can call other processes to use additional functionality.

This section contains the following topics:

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