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BMC Atrium Orchestrator Platform 7.9 ... Troubleshooting Troubleshooting the installation Installation log files

Viewing installation logs from the GUI installation program

When you use the GUI installation program, the Installation Summary panel displays the location of the installation log file. From this panel, you can invoke the Log Viewer utility to view the installation log file.

Each installation instance is logged on a separate tab, and the most recent installation is displayed on the first tab. The log displays information events, configuration events, warnings, and errors. Entry details appear in the lower section of the panel.

To view installation logs from the GUI installation program

  1. At the end of the installation process, on the Installation Summary panel, click View Log.

    The Log Viewer utility presents the log entries in a tabular format, which you can sort by column.

  2. Perform one of the following actions:

    • To sort entries in ascending order, click a column heading.

    • To sort the entries in descending order, press the Shift key and click a column heading.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Dorothy Poole on Feb 06, 2015
logs task troubleshooting installation

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