The installation programs create log files that contain information about the events that occurred during the installation and the status of the installation process.
When you run the installation program with the GUI, you can click View Log at the end of the installation. If you closed the GUI before you viewed the log, you can use the following procedure to locate the file. You can also use the BMC Atrium Orchestrator Maintenance Tool to view log files.
To view installation log files
- Go to the location where the installation log files are located. Typically, the installation log files are located in the following default locations.
- Red Hat Linux: /tmp
- Oracle Solaris: /var/tmp
- Microsoft Windows: C:\DOCUME~1_userName_\LOCALS~1\Temp
Open the log file that corresponds to the installation type, as shown in the following table.
Installation log file name
BMC Remedy Single Sign-on
Includes installation information for BMC Remedy Single Sign-On
Platform and all components included in the installation
Includes installation information for the repository, CDP, and all optional components, such as secondary peers
BMC Atrium Orchestrator Development Studio
Includes the installation information for BMC Atrium Orchestrator Development Studio
BMC Atrium Orchestrator content
Includes all installed content: adapters, modules, and run books
When you use the content installation program to install a predefined workflow for a BMC solution, the log files are created in
Scroll to the end of the file to locate the
BMC Atrium Orchestrator install succeededsuccess message.