Viewing installation log files
The installation programs create log files that contain information about the events that occurred during the installation and the status of the installation process.
When you run the installation program with the GUI, you can click View Log at the end of the installation. If you closed the GUI before you viewed the log, you can use the following procedure to locate the file. You can also use the BMC Atrium Orchestrator Maintenance Tool to view log files.
To view installation log files
- Go to the location where the installation log files are located. Typically, the installation log files are located in the following default locations.
- Red Hat Linux: /tmp
- Oracle Solaris: /var/tmp
- Microsoft Windows: C:\DOCUME~1_userName_\LOCALS~1\Temp
Open the log file that corresponds to the installation type, as shown in the following table.
Installation type
Installation log file name
BMC Remedy Single Sign-on
remedysso_install_log
Includes installation information for BMC Remedy Single Sign-OnPlatform and all components included in the installation
BAO_install_log.txt
Includes installation information for the repository, CDP, and all optional components, such as secondary peersBMC Atrium Orchestrator Development Studio
BAO_studio_install_log.txt
Includes the installation information for BMC Atrium Orchestrator Development StudioBMC Atrium Orchestrator content
BAO_content_install_log.txt
Includes all installed content: adapters, modules, and run books
When you use the content installation program to install a predefined workflow for a BMC solution, the log files are created incontentInstallationDirectory\import-logs
Scroll to the end of the file to locate the
BMC Atrium Orchestrator install succeeded
success message.
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