Upgrading the CDP from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO
The topic describes how to use the GUI installation program to upgrade a configuration distribution peer (CDP). During a CDP upgrade, you can also upgrade the BMC Atrium Orchestrator Operator Control Panel.
Note
If you are installing a non-English version of the Operator Control Panel, you must install it separately from the CDP. You must install the non-English OCP and CDP on separate Tomcat servers.
Before you begin
- You must have upgraded the repository and it must be running.
- If you are using an external Remedy Single Sign-On instance, it must be installed and running.
- You must have shut down the CDP service and it is recommended that you shut down the OCP (see Starting and stopping product components and services).
- You must have downloaded the installation files from the BMC EPD website.
- You must be logged in as an administrator and have administrator rights for the computer that contains the CDP.
- You must have completed the upgrade worksheets to record any changes to your system settings (CDP worksheet for upgrades from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO, Operator Control Panel worksheet for upgrades from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO).
- If you are installing on a Windows computer, ensure that Data Execution Prevention (DEP) is configured to recognize the installation program executable (see Configuring DEP on Windows computers before upgrades).
- Ensure that you have made copies of server.xml and broker-config.xml files and stored them in a safe location (see Backing up server.xml and broker-config.xml files).
- If you are upgrading on a Linux computer, run the rngd service to ensure that the system has adequate entropy (Run the rngd service on Linux computers before upgrades).
- You must have exited all other programs.
Related topics
If a problem occurs
To upgrade the CDP
- Navigate to and start the installation program for your operating system. See Performing the installation for the installation program names.
- On the splash screen, select the language in which to view the installation program, and click OK.
- On the Welcome panel, review the information and click Next.
- On the license agreement panel, select I agree to the terms of the license agreement, and click Next.
- On the Installation Type panel, select Upgrade an existing install, and click Next.
- Using the CDP upgrade worksheet, enter settings in the next screens to upgrade the CDP, including feature selection, destination directory, authentication service information, and CDP connection details.
The installation program verifies the communication with the repository. If it detects any invalid or conflicting information, it halts the installation process and displays an error message that describes the problem. After you provide valid values, the installation continues. - Click Yes when prompted to restart the server and then click Next.
- When you have finished reviewing the installation preview in the Installation Choices Summary panel, click Install.
- When the installation finishes successfully, click Done.
Where to go from here
Clear your browser's cache before you log on to BMC Atrium Orchestrator Grid Manager.
If you have not already done so, you can upgrade any of the following:
- Upgrading an AP from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO
- Upgrading an LAP from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO
- Upgrading a high-availability CDP from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO
- Upgrading Development Studio from 7.7.x, 7.8.x, and 7.9.00 for BAO with ASSO to 7.9.01 for BAO with RSSO
- Upgrading the Operator Control Panel from 7.7.x, 7.8.x, and 7.9.00 with ASSO to 7.9.01 with RSSO
If you install an embedded version of Remedy Single Sign-On during the upgrade process, after upgrading your BAO components you must complete the steps in Configuring a fail-safe enterprise service bus after upgrade.