The Remedy Single Sign-On (Remedy SSO or RSSO) authentication service upgrade action that you need to take depends on your current Remedy SSO setup:
- Embedded Remedy SSO: When you upgrade the BAO repository, CDP, and HA-CDP, the embedded Remedy SSO is upgraded automatically. Do not attempt to upgrade Remedy SSO separately.
- External Remedy SSO: Before upgrading BAO Platform components, upgrade your external Remedy SSO to the supported version of Remedy SSO. See 7.9.01: Service Pack 1 for the supported Remedy SSO version. See for Remedy SSO upgrade instructions.
Remedy Single Sign-On versions 9.1.01.001 and 9.1.02.001 only support BMC Atrium Orchestrator high availability with an embedded database. Stand-alone Remedy SSO versions 9.1.01.001 and 9.1.02.001 installations do not support HA with embedded DB.