Log files contain configuration settings, grid, process, and installation information, which makes them valuable tools for troubleshooting problems. This section describes the types of log files generated by the installation programs and components and how you can gather and send these files to BMC Customer Support or use them yourself to diagnose problems.
The log files capture information in chronological order. The log file name matches the name of the component installer. By default, most logging levels are set to WARN and the samples in this section describes the WARN logging level. For more information about the different logging levels, see Logging levels for the grid.log and process.log files.
This section includes the following topics:
- Installation log file names and locations
- Viewing installation logs from the GUI installation program
- Viewing installation logs with the Maintenance Tool
- Understanding installation log files