Using the GUI to uninstall platform server components

This topic describes how to use the GUI to uninstall BMC Atrium Orchestrator platform server components, which include the repository, CDP, AP, LAP, Operator Control Panel, Dashboard, and the graphing server.


The graphing server is not supported in 7.8.02 and later releases.

To use the GUI to uninstall platform server components

  1. Navigate to the installation directory that contains the component to uninstall.

  2. Under the installation directory, access the UninstallBMCAO directory, and run one of the following programs:
    • Linux and Solaris:
    • Windows: uninstall.cmd
  3. On the Welcome panel, click Next.
  4. On the Uninstallation Preview panel, review the parent component to uninstall; then click Uninstall.
  5. Navigate again to the installation directory and delete any subdirectories or files that were not deleted by the uninstallation program.

  6. Repeat steps 1 through 5 for each component to uninstall.

If you still see platform server component agents in Atrium Single Sign-On after you have uninstalled the components, manually remove the agents using the following instructions.

To remove the platform server component agents from BMC Atrium Single Sign-On if required

If the platform server component agents still appear in Atrium Single Sign-On or if you see the following error message while uninstalling the platform, then delete the repository, CDP, OCP, Dashboard, and graphing server agents manually from BMC Atrium Single Sign-On:

The removing Atrium SSO agent process failed. Please log on to Atrium SSO and delete the http://hostname:portnumber/baorepo manually

Perform the following steps to manually remove the agent from BMC Atrium Single Sign-On:

  1. Log on to BMC Atrium Single Sign-On.
  2. Click Agent Details.
  3. Select the </agentname@hostName:portNumber> check box and click Delete

The agent is deleted.

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