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Configuring terminal services on Windows 2008 R2 and Windows 2012 computers

Before installing or upgrading the components on a Windows 2008 or 2012 computer, you must configure the terminal services to recognize the installation program. Otherwise, they can block the installation program from continuing, and an error message might appear, stating that you must configure your computer before you can proceed with the installation.

To configure terminal services on a Windows 2008 R2 computer

  1. Select Start > Run.
  2. In the Open field, type regedit.
  3. Navigate to Computer >HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Terminal Server.
  4. Double-click the DeleteTempDirsOnExit entry, update Value data to 0, and then click OK.
  5. Double-click the PerSessionTempDir entry, update Value data to 0, and then click OK.
  6. Restart the computer for the registry changes to take effect.

To configure terminal services on a Windows 2012 computer

  1. Access the Charms bar by moving the mouse to one of the right corners of the screen and click Search (the magnifying glass).
  2. In the text box, type regedit.
  3. Navigate to Computer >HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Terminal Server.
  4. Double-click the DeleteTempDirsOnExit entry, update Value data to 0, and then click OK.
  5. Double-click the PerSessionTempDir entry, update Value data to 0, and then click OK.
  6. Restart the computer for the registry changes to take effect.
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