Upgrading Access Manager and the repository using the GUI installation

This topic describes how to use the GUI installation to upgrade Access Manager and the repository. You can use the procedure described in this topic if you are upgrading from version 7.6.02.06 and you installed these components in the same directory, different directories, or on different computers. 

After you upgrade Access Manager, you must install the repository, as described in Installing the repository separate from Access Manager.

Before you begin

  • You must have downloaded the installation files from the BMC Electronic Product Distribution (EPD) website.
  • You must ensure that the target computer meets the minimum system requirements for your environment.
  • You must ensure that the port 12333 is available on the computer for running the BMC installer.  
  • You must have reviewed and, if necessary, modified the upgrade worksheets for Access Manager and the repository.
  • You must be logged on as an administrator and have administrator rights on the computer where you will upgrade Access Manager and the repository.
  • If you are upgrading on a Windows computer, ensure that DEP is configured to recognize the installation program executable.
  • You must have exited all other programs.

To upgrade Access Manager and the repository using the GUI installation

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  1. Unknown macro: {multi-excerpt}
    Navigate to and start one of the following installation programs:
    • Windows: setup.exe
    • UNIX:
      • Linux: setup.bin
      • Solaris: setup.bin

  1. On the splash screen, select the language in which to view the installation program, and click OK.
  2. Unknown macro: {multi-excerpt} On the Welcome to BMC Atrium Orchestrator panel, click Next.

  3. Unknown macro: {multi-excerpt} On the license agreement panel, select I agree to the terms of the license agreement and click Next.

  4. Unknown macro: {multi-excerpt} On the Installation Type panel, select Upgrade or add features to an existing Orchestrator and click Next.

  5. Using the responses from the previous installation or changes from the upgrade worksheet, enter the required settings for Access Manager and the repository, or just Access Manager.
    The installation program verifies the communication settings. If it detects any invalid or conflicting information, it halts the installation process and displays an error message that describes the problem. The installation process resumes after you provide valid values.
  6. Unknown macro: {multi-excerpt} On the Installation Preview panel, review your settings, and click Install.

  7. Unknown macro: {multi-excerpt}

    On the Installation Summary panel, perform one of the following actions:

      • To exit the installation program, click Done.
      • To review the BAO_install_log.txt file, click View Log; then click Done to exit the installation program.

  8. Unknown macro: {multi-excerpt} If you upgraded only Access Manager, repeat this process to upgrade the repository.

Where to go from here

  • Clear your browser's cache before logging on to Access Manager.
  • To ensure that the BMC Atrium Orchestrator Access Manager was installed successfully, Launch Access Manager.
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