Troubleshooting the BMC Remedy AR System adapter

This topic provides information about troubleshooting issues specific to the BMC Remedy AR System adapter.

Generic issues

Message: BMC Remedy AR System server not sending notifications to a client.

Explanation: The BMC Remedy AR System server stops sending notifications to a client if the maximum number of allowed attempts fails.

User response: Restart the BMC Remedy AR System server to clear its cache.

Was this page helpful? Yes No Submitting... Thank you

Comments