Configuring BMC Atrium Orchestrator for the BMC Service Desk Automation run book
After creating a service offering in BMC Service Request Management and other configurations, you can now configure the BMC Atrium Orchestrator adapters and modules to execute the run book. This section describes the configuration settings for BMC Atrium Orchestrator:
- Configuring adapters for the Service Desk Automation Run Book
- Configuring the BMC Service Desk Automation module
- Configuring BMC SDA Fulfillment Cases module
From BMC Atrium Orchestrator 20.16.03 onward, you can configure the adapters and modules and enable them during the installation. If you choose to skip automatically configuring and enabling the content, only then you need configure and enable the adapters and modules after installation.
The procedures described in this section are example values. You may change configuration values based your environment. If you want to run the example Unlock account use case, see Configuring BMC SDA Fulfillment Cases module.