BMC MyIT Service Broker module

BMC MyIT Service Broker is the administration interface for authoring service catalogs and defining fulfillment workflows for service catalog items for BMC MyIT end users to request. 

BMC MyIT Service Broker uses BMC Atrium Orchestrator as a service request fulfillment engine to process services. The BMC MyIT Service Broker Integration SA module enables BMC MyIT Service Broker to invoke the services exposed to the BMC MyIT Service Broker via a connector. The BAO connector available in BMC MyIT Service Broker acts as an integration between BMC MyIT Service Broker and BMC Atrium Orchestrator. 

The following out-of-the-box services are exposed to the BMC MyIT Service Broker for fulfilling by using BMC Atrium Orchestrator.

Where to go from here

Consult the following table to get started:

ToProducts involvedSee
Install BMC MyIT Service Broker moduleBMC Atrium OrchestratorInstalling BMC MyIT Service Broker module
Configure adapters and modules required for the integrationBMC Atrium OrchestratorConfiguring BMC Atrium Orchestrator Content
Configure BAO connectorBMC MyIT Service BrokerConfiguring connector in BMC MyIT Service Broker
Import a service, create a workflow for the service, and build a service questionnaireBMC MyIT Service BrokerWorking with services in BMC MyIT Service Broker
Submit a service for approvalBMC MyIT Service BrokerWorking with services in BMC MyIT Service Broker
Request for unlocking a user's accountBMC MyITUser scenario for unlocking user accounts by using BMC MyIT
Request for extending mailbox sizeBMC MyIT

User scenario for extending mail box size by using BMC MyIT

Request for onboarding a new employeeBMC MyITUser scenario for onboarding a new employee by using BMC MyIT
Request for offboarding an employeeBMC MyITUser scenario for offboarding an employee using BMC MyIT
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