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BMC Atrium Orchestrator Content 20.16.03 ... Application adapters BMC Remedy AR System adapter

Troubleshooting the BMC Remedy AR System adapter

This topic provides information about troubleshooting issues specific to the BMC Remedy AR System adapter.

Generic issues

Message: BMC Remedy AR System server not sending notifications to a client.

Explanation: The BMC Remedy AR System server stops sending notifications to a client if the maximum number of allowed attempts fails.

User response: Restart the BMC Remedy AR System server to clear its cache.

Related Knowledge Articles

000082370: Atrium Orchestrator - Remedy Monitor Adapter does not pick up alerts except on adapter activation

Remedy Monitor could not register to receive alerts; connection refused: Knowledge Article ID:000071868 (Legacy ID:KA347581)

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Last modified by Shweta Hardikar on Jun 21, 2016
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