Troubleshooting the BMC Remedy AR System adapter
This topic provides information about troubleshooting issues specific to the BMC Remedy AR System adapter.
Generic issues
Message: BMC Remedy AR System server not sending notifications to a client.
Explanation: The BMC Remedy AR System server stops sending notifications to a client if the maximum number of allowed attempts fails.
User response: Restart the BMC Remedy AR System server to clear its cache.
Related Knowledge Articles
Remedy Monitor could not register to receive alerts; connection refused: Knowledge Article ID:000071868 (Legacy ID:KA347581)
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