Troubleshooting the BEM adapter
This topic provides information for troubleshooting issues specific to the BMC Atrium Orchestrator application adapter for BMC Event Manager (BEM).
Event with WARNING severity received by the BMC Atrium Orchestrator Monitor Adapter for BEM but slot severity in event is not received.
Explanation: WARNING is the default severity value in the BMC Event Manager application.
User response: To resolve this issue, you must add a configuration parameter to the gateway.imcomm file as follows:
- Access the computer on which BMC Event Manager is installed and navigate to the $MCELL_HOME/etc directory.
- Open the gateway.imcomm file and then add
- Restart the BMC Event Manager service.