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get-alert-by-ticketid operation


The get-alert-by-ticketid operation retrieves the alert that is identified by the specified ticket ID.

The following table describes the <items> XML and request elements for the get-alert-by-ticketid operation:

Adapter request elements for the get-alert-by-ticketid operation

The following figure illustrates a sample adapter request for the get-alert-by-ticketid operation:

Sample adapter request for the get-alert-by-ticketid operation

<scom-request>
 <operation-name>get-alert-by-ticketid</operation-name>
 <command-request>
   <timeout-secs>120</timeout-secs>
   <command-parameters>
     <alert-search-criteria>
       <criteria-expression>
         <key>TicketId</key>
         <value>ABC-1001</value>
         <operator>equals</operator>
       </criteria-expression>
     </alert-search-criteria>
   </command-parameters>
 </command-request>
</scom-request>


The following figure illustrates the adapter response for the sample request: 

Sample adapter response for the get-alert-by-ticketid operation

<scom-response>
 <metadata>
   <status>success</status>
   <count>1</count>
 </metadata>
 <commands-output>
   <command-output>
     <metadata>
       <command>./Microsoft.EnterpriseManagement.OperationsManager.ClientShell.
       Startup.ps1;get-alert -criteria {TicketId = 'ABC-1001'}</command>
       <execution-milliseconds>4625</execution-milliseconds>
       <exit-code>0</exit-code>
       <status>success</status>
       <count>1</count>
     </metadata>
     <output>
       <item>
         <Id>0991a3e7-285d-48e0-b7f7-7845cd8cf075</Id>
         <Name>Total Percentage Interrupt Time is too high</Name>
         <Description>The threshold for the Processor\% Interrupt Time\_Total
          performance counter has been exceeded. The value that exceeded the
          threshold is:10.542126083374.</Description>
         <MonitoringObjectId>b37fae0e-a654-3a8b-b6f1-139dbe05b573</MonitoringObjectId>
         <MonitoringClassId>66dd9b43-3dc1-3831-95d4-1b03b0a6ea13</MonitoringClassId>
         <MonitoringObjectDisplayName>Microsoft(R) Windows(R) Server 2003,
          StandardEdition</MonitoringObjectDisplayName>
         <MonitoringObjectName />
         <MonitoringObjectPath>win2stdvm.neuron.com</MonitoringObjectPath>
         <MonitoringObjectFullName>Microsoft.Windows.OperatingSystem:win2stdvm.
         neuron.com</MonitoringObjectFullName>
         <IsMonitorAlert>True</IsMonitorAlert>
         <ProblemId>35b08472-f25f-de2f-7158-0a98f6af4dd3</ProblemId>
         <MonitoringRuleId>35b08472-f25f-de2f-7158-0a98f6af4dd3</MonitoringRuleId>
         <ResolutionState>255</ResolutionState>
         <Priority>Normal</Priority>
         <Severity>Error</Severity>
         <Category>PerformanceHealth</Category>
         <Owner />
         <ResolvedBy>System</ResolvedBy>
         <TimeRaised>2/16/2009 6:35:52 AM</TimeRaised>
         <TimeAdded>2/16/2009 6:35:52 AM</TimeAdded>
         <LastModified>2/18/2009 5:25:21 AM</LastModified>
         <LastModifiedBy>WIN2STDVM\Administrator</LastModifiedBy>
         <TimeResolved>2/16/2009 6:41:52 AM</TimeResolved>
         <TimeResolutionStateLastModified>2/16/2009 6:41:52
          AM</TimeResolutionStateLastModified>
         <CustomField1 />
         <CustomField2 />
         <CustomField3 />
         <CustomField4 />
         <CustomField5 />
         <CustomField6 />
         <CustomField7 />
         <CustomField8 />
         <CustomField9 />
         <CustomField10 />
         <TicketId>ABC-1001</TicketId>
         <Context><DataItem type="System.Performance.Data" time="2009-02-
         16T11:41:52.3270000+05:00" sourceHealthServiceId="ADB901FE-08F4-490E-
         722F-D65430015064"><TimeSampled>2009-02-16T11:41:52.0000000+05:00</TimeSampled>
          <ObjectName>Processor</ObjectName><CounterName>% Interrupt Time</CounterName>
          <InstanceName>_Total</InstanceName><IsNull Type="Boolean">false</IsNull>
          <Value>7.87469159960747</Value></DataItem></Context>
         <ConnectorId />
         <LastModifiedByNonConnector>2/18/2009 5:25:21 AM</LastModifiedByNonConnector>
         <MonitoringObjectInMaintenanceMode>False</MonitoringObjectInMaintenanceMode>
         <MonitoringObjectHealthState>Success</MonitoringObjectHealthState>
         <ConnectorStatus>NotMarkedForForwarding</ConnectorStatus>
         <RepeatCount>0</RepeatCount>
         <NetbiosComputerName>win2stdvm</NetbiosComputerName>
         <NetbiosDomainName>SYNAPSE</NetbiosDomainName>
         <PrincipalName>win2stdvm.neuron.com</PrincipalName>
         <SiteName />
         <MaintenanceModeLastModified>1/1/1900 12:00:00 AM</MaintenanceModeLastModified>
         <StateLastModified>2/16/2009 6:41:52 AM</StateLastModified>
         <Parameters>{10.542126083374}</Parameters>
         <ManagementGroup>M1</ManagementGroup>
         <ManagementGroupId>ae1fcf8a-8088-31d8-93ec-90fe77a32d44</ManagementGroupId>
       </item>
     </output>
   </command-output>
 </commands-output>
</scom-response>

 

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