Configuring the AirWatch adapter

You configure an adapter in Grid Manager. The configuration provides information about how the adapter interacts with the AirWatch application.While each adapter must have a unique name, you can create multiple adapters with the same adapter type to allow for different configuration properties.

The form view provides an easy-to-use interface for configuring adapters. The form view prevents human errors that might occur as a result of copying the configuration XML from the XML sample into the UI when configuring an adapter. You can switch to the XML view to configure those elements and attributes that are not available as fields on the form view or to configure all the elements and attributes using XML only. However, after you switch to the XML view and save the configuration in the XML from that view, you cannot thereafter use the form view for modifying that configuration.

To configure the AirWatch adapter

  1. Log on to the BMC Atrium Orchestrator Grid Manager.
  2. Access the adapters page by clicking the Manage tab; then click the Adapters tab.
  3. In the Adapters in Repository list select the bmc-adapter-air-watch check box to configure an actor adapter.
  4. Click Add to Grid to include the adapter in the Adapters on Grid list.
  5.  Click Configure corresponding to the newly added adapter.
  6. On the Add an Adapter Configuration page, perform the following substeps to configure the adapter using the form view or jump to step 7to configure the adapter using the XML view:
    1. Enter a name for the adapter.


      The default name for the AirWatch adapter is AirWatchAdapter.

    2. Enter a description for the adapter.
    3. Under Properties, enter or select values for the configuration elements. 
      Include all required elements indicated with an asterisk (*).
  7. (Optional) Configure the adapter in the XML view using the following substeps:
    1. Enter a name and a description for the adapter.
    2. Click Switch to XML View to specify elements and attributes that are not in the form view, starting with step.
    3. On the Warning message that appears, click Switch View.
    4. Copy the configuration elements and attributes into the Properties text box, and then click OK.

      If the default value for an optional element is acceptable, omit the element. Do not include empty elements.

    5. On the Warning message that appears, click Save

This action saves the adapter configuration with settings in the XML view permanently. The newly configured adapter is now listed in the Adapters on Grid list. 

The following table describes the elements of an actor adapter configuration that you can specify using the form view, XML view, or both. You cannot use the form view to configure elements and attributes that do not have an entry in the "UI label" column. To configure such elements and attributes, you have to switch to XML view.

Configuration node elements for the AirWatch adapter

UI labelElementDescriptionRequired
Certificate Name<certificate-name>Specifies the fully qualified path where the certificate is placedNo
Certificate Password<certificate-password>Specifies the password that corresponds to the <certificate-name> elementNo
Tenant Code<tenant-code>Specifies the tenant code that needs to be added to the header of the HTTP requestNo
Data Format<data-format>

Specifies the data format to generate the output

Valid values: HTML, XML (default), XHTML

Allow Unsigned Certificate<allow-unsigned-certificate>

Specifies whether to allow unsigned certificates from trusted zones

Valid values: true, false (default)

Install Certificate<install-certificate>

Determines whether to install certificates 

Valid values: true, false (default)

Passphrase<passphrase>Specifies the Java Standard Trust Keystore passphrase 

Default value: changeit

Enabling custom logging

To enable custom logging for the adapter, you must specify a log file name. You can also provide additional parameters for logging.


You must be using BMC Atrium Orchestrator Platform version 7.8 or later to use the custom logging feature. These parameters will be ignored in earlier versions of BMC Atrium Orchestrator Platform.

These parameters are available with supported adapter versions. See your adapter documentation for details.

  • Log File Name: Provide a name for the log file.
    This file will be stored in the AO_HOME/tomcat/logs directory. If Log File Max Backup Index value is greater than 0, the log file name is suffixed with the backup index. For example, if the parameter value is a.log, backup log files will have names, such as a.log.1, a.log.2.
  • Log File Size: Specify a size limit for the log file. 
    If the value specified for Log File Max Backup Index is greater than 0, when the specified size is reached, the current file is renamed with the suffix .1. Otherwise, the log file will be reset and over-written. The default value is 10MB. The available units are KiloBytes (KB), MegaBytes (MB) or GigaBytes (GB).
  • Log File Max Backup Index: Enter the maximum number of backup files allowed. The default value is 10.
  • Log File Append: Select this option to append new log information to the existing information in the file. If unselected, the file will be overwritten with new log information.
  • Log Level: Enter the logging level using one of the following choices:

    Logging level



    The most detailed logging level; logs low-level messages, normal execution, recoverable erroneous conditions, and unrecoverable erroneous conditions



    Logs normal execution, recoverable erroneous conditions, and unrecoverable erroneous conditions


    Logs recoverable erroneous conditions and unrecoverable erroneous conditions


    The least detailed logging level; logs only error conditions that are not usually recoverable

The following figure shows an XML template for configuring the AirWatch adapter:

Sample XML template for configuring the AirWatch adapter


The following figure shows a sample XML for configuring the AirWatch adapter:

Sample XML for configuring the AirWatch adapter

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