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CA Service Desk monitor adapter events

The following figure illustrates a sample monitor adapter event for the BMC Atrium Orchestrator monitor adapter for CA Service Desk:

Sample monitor adapter event


<email-message>
 <from>
   <email-address>username@mailserver.com</email-address>
 </from>
 <sent-date>Tue Nov 29 14:24:02 IST 2011</sent-date>
 <sent-epoch-milliseconds>1277801642000</sent-epoch-milliseconds>
 <reply-to>
   <email-address>username@mailserver.com</email-address>
 </reply-to>
 <recipients>
   <email-address>recipient@company.com</email-address>
 </recipients>
 <subject>--Test subject--</subject>
 <body>
   <bodypart>--Test mail--</bodypart>
 </body>
</email-message>

 

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