CA Service Desk monitor adapter
The BMC Atrium Orchestrator monitor adapter for CA Service Desk is a mail-based monitor that checks for messages in a specified account on an IMAP mail server. The account information is designated in the configuration node for the adapter in BMC Atrium Orchestrator Grid Manager. This adapter does not support multiple configuration nodes, but multiple adapters can be configured within Grid Manager, each with a unique configuration.
Ensure that the email notifications are configured for appropriate events on the CA Service Desk system.
The following topics provide information about the CA Service Desk monitor adapter: