BMC Atrium Orchestrator

BMC Atrium Orchestrator ties together the specialized components of ITIL processes for storage provisioning, service automation, and service management to deliver a seamlessly integrated storage environment to an enterprise. Prebuilt workflows rapidly deliver value by automating routine operational procedures across IT management functions and existing tools.

To achieve an integrated storage provisioning and management environment, BMC Atrium Orchestrator Run Book for NetApp Solutions requires the use of the BMC Atrium Orchestrator Platform and several BMC Atrium Orchestrator Content components:

  • BMC Remedy AR System application adapter
  • BMC Atrium Orchestrator NetApp Storage adapter
  • BMC Atrium Orchestrator NetApp Rapid Cloning Utility adapter
  • BMC Atrium Orchestrator VMware Infrastructure adapter
  • ITIL-based operations management modules

Once integrated, these products come together to provide seamless physical and virtual storage provisioning and management for your BSM environment. The sections that follow provide an overview of each of these components.

BMC Atrium Orchestrator components

The BMC Atrium Orchestrator Run Book for NetApp Solutions requires the following BMC Atrium Orchestrator Platform components:

BMC Atrium Single Sign-On

BMC Atrium Single Sign-On is an authentication system that supports many authentication protocols and provides single sign-on and single signoff for users of BMC Software products. The system allows you to present credentials only once for authentication and subsequently be automatically authenticated by every BMC Software product that is integrated into the system. Not only does BMC Atrium SSO support authentication with traditional systems like LDAP or AD, it also supports integration into existing SSO systems. The benefit to BMC Software products that have BMC Atrium SSO as an authentication option is that all of the authentication protocols supported by BMC Atrium SSO are available to the product and any new protocols added are available without any product changes. The BMC Atrium SSO server and agents provide the needed integration into these systems so a product does not need to make any adjustments to their system. Furthermore, more advanced authentication schemes are possible with authentication chaining which allows greater flexibility in integrating to complex enterprise environments.

BMC Atrium Orchestrator Platform

BMC Atrium Orchestrator is built on a grid architecture that offers high-availability, load-balancing, and industry-leading performance out of the box.


The repository stores BMC Atrium Orchestrator content, such as adapters and workflow modules, in a central location. As the source of record, the repository is accessed by a multitude of users, including workflow developers, software testers, and system administrators. The repository enforces versioning and keeps a history of workflow modules through their revisions. It also offers role-based access control to ensure that users can access only the appropriate content. Each environment that you maintain, such as separate production and development environments, has its own repository. The Repository Manager, the user interface to the repository, enables you to manage and transfer content.

Configuration distribution peer

The configuration distribution peer (CDP) is the primary peer in the grid. It provides a central administration point and is a workflow execution engine. The CDP houses the BMC Atrium Orchestrator Grid Manager application, which enables administrators to conduct various configuration, activation, and maintenance tasks on the grid. It can also host adapters and workflow modules, which are used by the grid to communicate with external systems. Typical grid configurations include one CDP, although a grid can house two CDPs in high-availability (HA-CDP) mode.

Grid Manager

The BMC Atrium Orchestrator Grid Manager (Grid Manager) component resides on the CDP server and enables you to monitor and manage a BMC Atrium Orchestrator environment. Grid Manager provides a user interface to add and maintain grids, peers, adapters, modules, and process schedules. You can use Grid Manager to manage module deployment and activation. You can also use Grid Manager to enable collection of metrics about grid and process performance.

BMC Atrium Orchestrator Development Studio

BMC Atrium Orchestrator Development Studio is a graphical authoring tool used to create, modify, and test workflows. It is a thick-client application that can be installed on Windows operating system. Using BMC Atrium Orchestrator Development Studio, you can edit rules and schedules to trigger workflows automatically by external events or at regular intervals. Your developers can maintain control of workflows in their local BMC Atrium Orchestrator Development Studio environment or through an external source code management (SCM) system. However, before the workflows can be activated on a grid, they first must be exported to the repository.

BMC Atrium Orchestrator Operator Control Panel

The BMC Atrium Orchestrator Operator Control Panel software is a web-based interface that enables operators, such as service desk personnel, network operators, and IT technicians, to run workflows in a semi-automated mode. Using BMC Atrium Orchestrator Operator Control Panel, operators can fulfill requests for IT services more accurately and efficiently while maintaining full control of workflow execution. Operators can manually launch a workflow, follow its progress in a graphical view, step-through workflows interactively, and debug workflows. Each instance of BMC Atrium Orchestrator Operator Control Panel can attach to only one peer and provides access to a single grid.

Activity peer (AP)

An activity peer (AP) executes workflows. Similar to a CDP, the AP can host adapters, but it does not provide administrative services. When you add an AP to the grid, the AP automatically downloads activated workflows from the CDP to provide high-availability workflow load balancing. If a CDP becomes unavailable, the AP continues to process workflows with the other available peers in the same grid.

Lightweight activity peer (LAP)

Lightweight activity peers (LAPs) host adapters, but unlike the other peer types, they cannot execute workflows. Because they present a very small footprint, LAPs can be hosted on the same servers that house the third-party applications with which the grid communicates. LAPs are particularly helpful when a third-party system requires the adapter to make calls locally, or an adapter requires access to software libraries that cannot be installed outside of the third-party application.

Graphing server and graphing components

The graphing server and components render graphical representations of process metrics. Process metrics are measurements related to the processes running on the grid, including any user-defined business metrics collected by workflow activities.

BMC Atrium Orchestrator Content

BMC Atrium Orchestrator content includes base and application adapters, operations actions and workflows, and run books. Operations actions and workflows are groups of processes, schedules, rules, and configuration items for specific operational disciplines. The processes, schedules, rules, and configuration items are based on the IT infrastructure Library (ITIL).

You can use BMC Atrium Orchestrator content to develop additional workflows specific to your environment.

BMC Atrium Orchestrator Application Adapter for NetApp Storage

The actor adapter for NetApp Storage executes operations on the NetApp DataFabric Manager application by using its Java API.

BMC Atrium Orchestrator Application Adapter for NetApp Rapid Cloning Utility

The actor adapter for NetApp Rapid Cloning Utility integrates with the NetApp Data Fabric Manager. It executes operations on the NetApp Rapid Cloning Utility application by using its web services API. The actor adapter can clone operations.

BMC Atrium Orchestrator Application Adapter for Remedy AR System

The BMC Remedy AR System application adapter integrates with the BMC Remedy ITSM system.

BMC Atrium Orchestrator Application Adapter for VMware Infrastructure

The actor adapter for VMware Infrastructure integrates with VMware and executes operations on the virtual center.

BMC Atrium Orchestrator Common Actions Management modules

The BMC Atrium Orchestrator Common Actions (CA) Management modules are predefined processes that replicate discrete procedures generally performed by IT operations staff, such as managing changes and incidents that occur in data centers. The CA Management modules are designed around ITIL service management best practices.

CA Management modules integrate with BMC Remedy ITSM and HP Service Center service management systems.

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