Configuration Management module custom workflows

The Custom folder contains the Create Items, Delete Items, Find Items, and Update Items workflows, which you can use to interface with an alternate configuration management system. These workflows are called when the module configuration defines a configuration group with the custom value. This section describes the Configuration Management module custom workflows, their inputs, and their outputs.

Configuration Management module Create Items workflow 

You can add activities to this workflow to create a configuration item in an alternate configuration management system. This workflow has an input of configuration items that uses the configuration-items concept, which holds the values required to create an entry. The Create Configuration Items workflow, provides an example of the workflows used to create a configuration item.

Configuration Management module Create Items workflow inputs

Input

Description

Required

configuration name

Specifies a configuration group defined in the module configuration

Valid values: BMC_AR_System, HP_ServiceCenter

Yes

configuration items

Contains an XML document that contains the information required to create a configuration item in a configuration management system; uses the configuration-item concept structure

Yes

Configuration Management module Create Items workflow output

Output

Description

configuration items

Contains an XML document that provides the data template for concept elements

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Configuration Management module Delete Items workflow 

You can add activities to this workflow to delete a configuration item. This workflow has an input of configuration items that uses the configuration-items concept, which holds the values required to delete a configuration item.

Configuration Management module Delete Items workflow inputs

Input

Description

Required

configuration name

Specifies a configuration group defined in the module configuration
 
Valid values: BMC_AR_System, HP_ServiceCenter

Yes

configuration items

Displays an XML document that contains the information required to delete a configuration item in a configuration management system; uses the configuration-item concept structure

Yes

Configuration Management module Delete Items workflow output

Output

Description

configuration items

Contains an XML document that provides the data template for concept elements

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Configuration Management module Find Items workflow 

You can add activities to this workflow to find a configuration item. This workflow has an input of configuration items that uses the configuration-items concept, which holds the values required to find a configuration item.

Configuration Management module Find Items workflow inputs

Input

Description

Required

configuration name

Specifies a configuration group defined in the module configuration
 
Valid values: BMC_AR_System, HP_ServiceCenter

Yes

key 1

Specifies the name or ID against which you want to search

Yes

value 1

Specifies the value of the key 1 field

Yes

Configuration Management module Find Items workflow output

Output

Description

configuration items

Contains an XML document that provides the data template for concept elements

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Configuration Management module Update Items workflow 

You can add activities to this workflow to update a configuration item. This process has an input of configuration items that use the configuration-items concept, which holds the values required to update a configuration item.

Configuration Management module Update Items workflow inputs

Input

Description

Required

configuration name

Specifies a configuration group defined in the module configuration

Valid values: BMC_AR_System, HP_ServiceCenter

Yes

configuration items

Displays an XML document that contains the information required to update a configuration item in a configuration management system; uses the configuration-item concept structure

Yes

Configuration Management module Update Items workflow output

Output

Description

configuration items

Contains an XML document that provides the data template for concept elements

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