Change Management module setup validation workflows
You can use the workflows in the Setup Validation folder as both a template for creating new workflows and a method to test the success of a newly created process. This section describes the following Change Management setup validation workflows:
For setup validation workflows for Service Now, see Change Management module setup validation workflows for Service Now.
Test Create Change Association workflow
Use this workflow as a template for associating a change record to an incident record (creating an association between them) and as a method for testing such an association.
Test Create Change Association workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
change id | Specifies the unique identifier for the change | Yes |
incident id | Specifies the unique identifier for the incident | Yes |
change description | Describes the change association | Conditional; required if you use BMC_AR_System |
Test Create Change Association workflow outputs
Output | Description |
|---|---|
success status | Indicates whether the workflow finished successfully |
status message | Provides a process-specific explanation for the value of the success status |
change | Displays an XML document that contains the information of found change records in a change management system; uses the change concept structure |
Test Create Change workflow
Use this workflow as a template for creating a change record and as a method for testing record creation.
Test Create Change workflow inputs
Input | Description | Required |
|---|---|---|
change description | Describes the change | Yes |
configuration name | Specifies a configuration group defined in the module configuration | Yes |
Test Create Change workflow outputs
Output | Description |
|---|---|
success status | Indicates whether the workflow finished successfully |
status message | Provides a process-specific explanation for the value of the success status |
changes | Displays an XML document that contains the information of found change records in a change management system; uses the change concept structure |
Test Get Change by Change ID workflow
Use this workflow as a template for finding a change record by its change ID and as a method for testing that process.
Test Get Change by Change ID workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
change id | Specifies the unique identifier for the change | Yes |
Test Get Change by Change ID workflow outputs
Output | Description |
|---|---|
success status | Indicates whether the workflow finished successfully |
status message | Provides a process-specific explanation for the value of the success status |
changes | Displays an XML document that contains the information of found change records in a change management system; uses the change concept structure |
Test Update Change Status workflow
Use this workflow as a template for updating the status of a change record and as a method for testing that process.
Test Update Change Status workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration item defined in a configuration module | Yes |
change id | Specifies the unique identifier for the change | Yes |
status reason | Specifies the status reason
| No |
status | Specifies the new status
| Yes |
actual start date | Specifies the actual date that work started on a change Note: BMC Remedyforce supports the ISO 8601 date format: yyyy-MM-dd'T'HH:mm:ssZZZZZ Example: 2012-08-05T13:15:30Z (utc) | No |
actual end date | Specifies the actual date that work finished on a change Note: BMC Remedyforce supports the ISO 8601 date format: yyyy-MM-dd'T'HH:mm:ssZZZZZ Example: 2012-08-05T13:15:30Z (utc) | No |
scheduled start date | Specifies the date that work is scheduled to start on a change Note: BMC Remedyforce supports the ISO 8601 date format: yyyy-MM-dd'T'HH:mm:ssZZZZZ Example: 2012-08-05T13:15:30Z (utc) | No |
scheduled end date | Specifies the date that work is scheduled to finish on a change Note: BMC Remedyforce supports the ISO 8601 date format: yyyy-MM-dd'T'HH:mm:ssZZZZZ Example: 2012-08-05T13:15:30Z (utc) | No |
Test Update Change Status workflow outputs
Output | Description |
|---|---|
success status | Indicates whether the workflow finished successfully |
status message | Provides a process-specific explanation for the value of the success status |
changes | Displays an XML document that contains the information of found change records in a change management system; uses the change concept structure |
Test Update WorkInfo workflow
Use this workflow as a template for updating the workinfo journal field of a change record and as a method for testing that process.
Test Update WorkInfo workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
change id | Specifies the unique identifier for the change | Yes |
workinfo summary | Specifies a description about the workinfo | Yes |
workinfo details | Specifies details about the workinfo | Yes |
workinfo type | Specifies the type of workinfo
| No |
locked | Specifies whether to keep the workinfo locked | No |
view access | Specifies the users who can view this workinfo | No |
Test Update WorkInfo workflow outputs
Output | Description |
|---|---|
success status | Indicates whether the workflow finished successfully |
status message | Provides a process-specific explanation for the value of the success status |
changes | Displays an XML document that contains the information of updated work information in change records in a change management system; uses the change concept structure |
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