Troubleshooting the BMC Remedy AR System adapter
This topic provides information about troubleshooting issues specific to the BMC Remedy AR System adapter.
Generic issues
Message: BMC Remedy AR System server not sending notifications to a client.
Explanation: The BMC Remedy AR System server stops sending notifications to a client if the maximum number of allowed attempts fails.
User response: Restart the BMC Remedy AR System server to clear its cache.
Related Knowledge Articles
Refer to the following Knowledge Article on the BMC Support site related to BMC Remedy AR System adapter:
For troubleshooting startup, connection, and other information, see https://kb.bmc.com/infocenter/index?page=content&id=S:KA327406.
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