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BMC Atrium Orchestrator Content 20.15.01 ... Operations Actions Management Modules and Utilities Operations Actions Management modules Change Management module

Change Management module change concept

The change concept provides a common data model for a change management system. It contains elements that represent the common data elements used to define a change record. In the change concept, values for a specific change are assigned to the elements provided in the concept.

The change concept elements map to actual fields in your change management system. Configuration items in the module configuration define the mappings. These configuration items are held in configuration groups specific to BMC Remedy ITSM and HP ServiceCenter. With this mapping established, workflows can use the change concept element names.

You can adapt workflows to different change management systems. If changes are made to the field names in the change management system, simply change the values in the related configuration items in the module configuration. See Adding mappings to the module configuration for details on adding field name mappings to the module configuration.

Because workflows use the concept's element names, changes are not needed at the process level. You can enter the values assigned to a changed context item directly in an XML document, which assigns multiple elements to a single context item. Alternatively, you can create multiple assign statements for the same context item and use BMC Atrium Orchestrator Development Studio to create the XML document.

The Change Management module contains one concept. The following figures display the Change Management module concept: 

<Change xmlns="AutoPilot-OA-Change_Management">
  <request-id xmlns="" />
  <change-id xmlns="" />
  <configuration-item xmlns="" />
  <submitter xmlns="" />
  <first-name xmlns="" />
  <last-name xmlns="" />
  <status xmlns="" />
  <change-type xmlns="" />
  <change-timing xmlns="" />
  <risk-level xmlns="" />
  <location-company xmlns="" />
  <detailed-description xmlns="" />
  <description-line2 xmlns="" />
  <description-line3 xmlns="" />
  <description-line4 xmlns="" />
  <environment xmlns="" />
  <reason-for-change xmlns="" />
  <impact xmlns="" />
  <urgency xmlns="" />
  <company xmlns="" />
  <description xmlns="" />
  <priority xmlns="" />
  <action xmlns="" />
  <lead-time xmlns="" />
  <performance-rating xmlns="" />  
  <business-justification xmlns="" />
  <justification-line2 xmlns="" />  
  <product-cat-tier1 xmlns="" />  
  <product-cat-tier2 xmlns="" />  
  <product-cat-tier3 xmlns="" />  
  <product-name xmlns="" />  
  <product-model-version2 xmlns="" />  
  <manufacturer2 xmlns="" />  
  <categorization-tier1 xmlns="" />  
  <categorization-tier2 xmlns="" />  
  <categorization-tier3 xmlns="" />
  <submit-date xmlns="" />    
  <requested-start-date xmlns="" />  
  <requested-end-date xmlns="" />  
  <scheduled-start-date xmlns="" />  
  <scheduled-end-date xmlns="" />  
  <actual-start-date xmlns="" />  
  <actual-end-date xmlns="" /> 
  <review-date xmlns="" />  
  <closed-date xmlns="" /> 
  <in-production xmlns="" />
  <support-company xmlns="" />
  <support-organization xmlns="" />
  <support-group-name xmlns="" />
  <change-manager xmlns="" />
  <chg-implementer-support-com xmlns="" />
  <chg-implementer-support-org xmlns="" />
  <chg-implementer-support-group xmlns="" />
  <change-implementer xmlns="" />
  <chg-assignee-support-com xmlns="" />
  <chg-assignee-support-org xmlns="" />
  <chg-assignee-support-group xmlns="" />
  <chg-assignee xmlns="" />
  <assignee-groups xmlns="" />
  <lookup-keyword xmlns="" />
  <worklog-details xmlns="" />
  <activity-type xmlns="" />
  <secure-work-log xmlns="" />
  <view-access xmlns="" />
  <details-log xmlns="" />
  <activity-date xmlns="" />
  <communication-source xmlns="" />
  <phone-number xmlns="" />
  <organization xmlns="" />
  <department xmlns="" />
  <support-group-name2 xmlns="" />
  <requester-login-id xmlns="" />
  <status-reason xmlns="" />
  <timing-reason xmlns="" />
  <support-organization2 xmlns="" />
  <region xmlns="" />
  <site-group xmlns="" />
  <site xmlns="" />
  <chg-location-address xmlns="" />
  <approval-phase-name xmlns="" />
  <earliest-start-date xmlns="" />
  <customer-first-name xmlns="" />
  <customer-last-name xmlns="" />
  <customer-organization xmlns="" />
  <customer-phone-number xmlns="" />
  <customer-department xmlns="" />
  <customer-company xmlns="" />
  <template-id xmlns="" />
  <class-id xmlns="" />
  <dataset-id xmlns="" />
  <ci-name xmlns="" />
  <reconciliation-identity xmlns="" />
  <last-modified-date xmlns="" />
  <association-id xmlns="" />
  <entry1-form-name xmlns="" />
  <entry1-request-id xmlns="" />
  <entry1-request-type xmlns="" />
  <entry1-request-description xmlns="" />
  <entry1-lookup-keyword xmlns="" />
  <entry1-start-date xmlns="" />
  <entry1-end-date xmlns="" />
  <entry1-dataset-id xmlns="" />
  <entry1-association-type xmlns="" />
  <entry2-form-name xmlns="" />
  <entry2-request-id xmlns="" />
  <entry2-association-type xmlns="" />
  <association-status xmlns="" />
  <backout-duration xmlns="" />
  <category xmlns="" />
  <change-open xmlns="" />
  <completion-code xmlns="" />
  <current-phase xmlns="" />
  <foreign-id xmlns="" />
  <misc-array1-line1 xmlns="" />
  <misc-array1-line2 xmlns="" />
  <misc-array2-line1 xmlns="" />
  <misc-array2-line2 xmlns="" />
  <slm-id xmlns="" />
  <actual-cost xmlns="" />
  <actual-price xmlns="" />
  <backout-method xmlns="" />
  <closing-comment-line1 xmlns="" />
  <closing-comment-line2 xmlns="" />
  <estimate-description xmlns="" />
  <estimate-price xmlns="" />
  <misc1 xmlns="" />
  <misc2 xmlns="" />
  <outage-start xmlns="" />
  <outage-end xmlns="" />
  <scheduled-outage-start xmlns="" />
  <scheduled-outage-end xmlns="" />
  <actual-outage-start xmlns="" />
  <actual-outage-end xmlns="" />
  <rfctype2 xmlns="" />
  <closed-by xmlns="" />
</Change>



<xsd:schema xmlns:xsd="http://www.w3.org/2000/10/XMLSchema" targetNamespace="AutoPilot-OA-Change_Management" elementFormDefault="qualified">
  <xsd:element name="Change" />
  <xsd:complexType name="ChangeType">
    <xsd:annotation>
      <xsd:documentation>Represents a change.</xsd:documentation>
    </xsd:annotation>
    <xsd:sequence>
      <xsd:element name="request-id" type="xsd:integer" />
      <xsd:element name="change-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="configuration-item">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="submitter">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="first-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="last-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="status">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="change-type">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="change-timing">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="risk-level">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="location-company">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="detailed-description">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="environment">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="reason-for-change">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="impact">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="urgency">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="company">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="description">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="priority">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="action">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="lead-time">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="performance-rating">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="business-justification">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="product-cat-tier1">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="product-cat-tier2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="product-cat-tier3">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="product-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="product-model-version2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="manufacturer2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="categorization-tier1">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="categorization-tier2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="categorization-tier3">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
        <xsd:element name="submit-date">
          <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
 	  <xsd:element name="requested-start-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="requested-end-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="scheduled-start-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="scheduled-end-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="actual-start-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="actual-end-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="review-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="closed-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="in-production">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="support-company">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="support-organization">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="support-group-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="change-manager">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="chg-implementer-support-com">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="chg-implementer-support-org">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="chg-implementer-support-group">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="change-implementer">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="chg-assignee-support-com">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="chg-assignee-support-org">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="chg-assignee-support-group">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="chg-assignee">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="assignee-groups">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="lookup-keyword">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="worklog-details">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="activity-type">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="secure-work-log">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="view-access">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="details-log">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="activity-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="communication-source">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="phone-number">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="organization">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="department">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="support-group-name2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="requester-login-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="status-reason">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="timing-reason">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="support-organization2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="region">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="site-group">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="site">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="chg-location-address">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="approval-phase-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="earliest-start-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="customer-first-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="customer-last-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="customer-organization">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="customer-phone-number">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="customer-department">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="customer-company">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="template-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="class-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="dataset-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="ci-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="reconciliation-identity">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="last-modified-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="association-id" type="xsd:string" />
	<xsd:element name="entry1-form-name" type="xsd:string" />
      <xsd:element name="entry1-request-id" type="xsd:string" />
      <xsd:element name="entry1-request-type" type="xsd:string" />
      <xsd:element name="entry1-request-description" type="xsd:string" />
      <xsd:element name="entry1-lookup-keyword" type="xsd:string" />
      <xsd:element name="entry1-start-date" type="xsd:string" />
      <xsd:element name="entry1-end-date" type="xsd:string" />
      <xsd:element name="entry1-dataset-id" type="xsd:string" />
      <xsd:element name="entry1-association-type" type="xsd:string" />
      <xsd:element name="entry2-form-name" type="xsd:string" />
      <xsd:element name="entry2-request-id" type="xsd:string" />
      <xsd:element name="entry2-association-type" type="xsd:string" />
      <xsd:element name="association-status" type="xsd:string" />
	<xsd:element name="backout-duration">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="category">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="change-open">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="completion-code">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="current-phase">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="foreign-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="misc-array1-line1">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="misc-array1-line2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="misc-array2-line1">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="misc-array2-line2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="slm-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="actual-cost">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="actual-price">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="backout-method">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="closing-comment-line1">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="closing-comment-line2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="estimate-description">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="estimate-price">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="misc1">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="misc2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="outage-start">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="outage-end">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="scheduled-outage-start">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="scheduled-outage-end">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="actual-outage-start">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="actual-outage-end">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="rfctype2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	  <xsd:element name="closed-by">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="justification-line2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="description-line2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="description-line3">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
	<xsd:element name="description-line4">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="255" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
    </xsd:sequence>
  </xsd:complexType>
</xsd:schema>

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Last modified by Shweta Hardikar on Oct 15, 2012
concept concept_xsd concept_xml change_management

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Change Management module configuration for BMC Remedyforce
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