CA Service Desk monitor adapter events

The following figure illustrates a sample monitor adapter event for the BMC Atrium Orchestrator monitor adapter for CA Service Desk:

Sample monitor adapter event


<email-message>
  <from>
    <email-address>username@mailserver.com</email-address>
  </from>
  <sent-date>Tue Nov 29 14:24:02 IST 2011</sent-date>
  <sent-epoch-milliseconds>1277801642000</sent-epoch-milliseconds>
  <reply-to>
    <email-address>username@mailserver.com</email-address>
  </reply-to>
  <recipients>
    <email-address>recipient@company.com</email-address>
  </recipients>
  <subject>--Test subject--</subject>
  <body>
    <bodypart>--Test mail--</bodypart>
  </body>
</email-message>

CA Service Desk monitor adapter events

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