Work Order Management module concept

The Work Order concept provides a common data model for a work order management system. It contains elements that represent the common data elements used to define a work order record. When the Work Order concept is used in BMC Atrium Orchestrator Development Studio, values for a specific work order are assigned to the elements provided in the concept. The elements that compose the Work Order concept are mapped to the actual fields in the customer's work order management system.

The mappings are defined in the configuration items within the module configuration. These configuration items are held in configuration groups that indicate the specific work order management application (such as BMC_AR_System). With this mapping established, workflows can use the element names of the Work Order concept. Workflows can be easily adapted to different work order management systems.

If changes are made to the field names in the work order management system, simply change the values in the appropriate configuration items in the module configuration.

Because the workflows use the element names of the concept, you do not need to make changes at the process level. A concept is an XML document that contains multiple elements that are assigned to a single Context Item. You can enter the values for the concept element by creating a complete XML document or by creating multiple assign statements for the same Context Item and letting BMC Atrium Orchestrator Development Studio create the XML document.

The Work Order Management module contains one concept. The following samples displays the Work Order Management module concept and the XML Schema Definition (XSD):

 View the work order concept XML

<WorkOrder xmlns="AutoPilot-OA-Work_Order_Management">
<action  xmlns=""/>
<actual-end-date xmlns="" /> 
<actual-start-date xmlns="" />  
<address  xmlns=""/>
<assigned-to  xmlns=""/>
<assignee-support-company  xmlns=""/>
<assignee-support-group-name  xmlns=""/>
<assignee-support-organization  xmlns=""/>
<attachment-1  xmlns=""/>
<attachment-2  xmlns=""/>
<attachment-3  xmlns=""/>
<attachment  xmlns=""/>
<categorization-tier-1  xmlns=""/>
<categorization-tier-2  xmlns=""/>
<categorization-tier-3  xmlns=""/>
<ci-name  xmlns=""/>
<clientlocale  xmlns=""/>
<command  xmlns=""/>
<company  xmlns=""/>
<contact-sensitivity  xmlns=""/>
<create-date  xmlns=""/>
<created-from-flag  xmlns=""/>
<custom-cfg-form-instanceid  xmlns=""/>
<customer-company  xmlns=""/>
<customer-department  xmlns=""/>
<customer-person-id  xmlns=""/>
<customer-first-name  xmlns=""/>
<customer-fullname  xmlns=""/>
<customer-last-name  xmlns=""/>
<customer-organization  xmlns=""/>
<customer-phone-number  xmlns=""/>
<customer-record-instanceid  xmlns=""/>
<dataset-id  xmlns=""/>
<date  xmlns=""/>
<department  xmlns=""/>
<description  xmlns=""/>
<details  xmlns=""/>
<detailed-description  xmlns=""/>
<email  xmlns=""/>
<first-name  xmlns=""/>
<headline  xmlns=""/>
<instance-id  xmlns=""/>
<last-modified-by  xmlns=""/>
<last-modified-date  xmlns=""/>
<last-name  xmlns=""/>
<location-company  xmlns=""/>
<locked  xmlns=""/>
<lookup-keyword  xmlns=""/>
<manager-support-company  xmlns=""/>
<manager-support-group-name  xmlns=""/>
<manager-support-organization  xmlns=""/>
<manufacturer  xmlns=""/>
<middle-name  xmlns=""/>
<model  xmlns=""/>
<organization  xmlns=""/>
<person-id xmlns=""/>
<phone-number  xmlns=""/>
<priority  xmlns=""/>
<product-cat-tier-1  xmlns=""/>
<product-cat-tier-2  xmlns=""/>
<product-cat-tier-3  xmlns=""/>
<product-model-version  xmlns=""/>
<product-name  xmlns=""/>
<reconciliation-identity  xmlns=""/>
<region  xmlns=""/>
<request-assignee  xmlns=""/>
<request-id  xmlns=""/>
<request-manager-company  xmlns=""/>
<request-manager  xmlns=""/>
<requested-by-person-id  xmlns=""/>
<requested-for  xmlns=""/>
<requester-support-organization  xmlns=""/>
<scheduled-end-date  xmlns=""/>
<scheduled-start-date  xmlns=""/>
<schema-name  xmlns=""/>
<secure-work-log  xmlns=""/>
<set-assignee-using  xmlns=""/>
<set-manager-using  xmlns=""/>
<site-group  xmlns=""/>
<site  xmlns=""/>
<source  xmlns=""/>
<sr-id  xmlns=""/>
<sr-instanceid  xmlns=""/>
<srm-saoiguid  xmlns=""/>
<srms-registry-instanceid  xmlns=""/>
<sr-workinfo-type  xmlns=""/>
<status-reason  xmlns=""/>
<status  xmlns=""/>
<status-history  xmlns=""/>
<status-reason-string  xmlns=""/>
<status-string  xmlns=""/>
<submitter  xmlns=""/>
<summary  xmlns=""/>
<support-company  xmlns=""/>
<support-group-name  xmlns=""/>
<support-organization  xmlns=""/>
<template-id  xmlns=""/>
<view-access  xmlns=""/>
<vip  xmlns=""/>
<worklog-date xmlns=""/>
<worklog-details xmlns=""/>
<worklog-submitter xmlns="" />
<worklog-summary  xmlns=""/>
<worklog-type  xmlns=""/>
<work-order-template-instance-id  xmlns=""/>
<work-order-template-used  xmlns=""/>
<work-order-type  xmlns=""/>
<work-order-entryid  xmlns=""/>
<work-order-id  xmlns=""/>
<association-id xmlns="" /> 
<entry1-form-name xmlns="" /> 
<entry1-request-id xmlns="" /> 
<entry1-request-type xmlns="" /> 
<entry1-request-description xmlns="" /> 
<entry1-lookup-keyword xmlns="" /> 
<entry1-start-date xmlns="" /> 
<entry1-end-date xmlns="" /> 
<entry1-dataset-id xmlns="" /> 
<entry1-association-type xmlns="" /> 
<entry2-form-name xmlns="" /> 
<entry2-request-id xmlns="" /> 
<entry2-association-type xmlns="" /> 
<association-status xmlns="" /> 
</WorkOrder>


 View the work order concept XSD

<xsd:schema xmlns:xsd="http://www.w3.org/2000/10/XMLSchema" targetNamespace="AutoPilot-OA-Work_Order_Management" elementFormDefault="qualified">
  <xsd:element name="WorkOrder" />
  <xsd:complexType name="WorkOrderType">
    <xsd:annotation>
      <xsd:documentation>Represents a Work Order.</xsd:documentation>
    </xsd:annotation>
    <xsd:sequence>
      <xsd:element name="request-id" type="xsd:integer" />
      <xsd:element name="action">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="actual-end-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="actual-start-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="address">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="assigned-to">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="attachment-1">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="attachment-2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="attachment-3">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="attachment">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="categorization-tier-1">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="categorization-tier-2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="categorization-tier-3">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
     <xsd:element name="ci-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="clientlocale">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="command">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="company">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
       <xsd:element name="contact-sensitivity">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="create-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="created-from-flag">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="custom-cfg-form-instanceid">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="customer-company">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="customer-department">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="customer-person-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="customer-first-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="customer-fullname">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
  <xsd:element name="customer-last-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
  <xsd:element name="customer-organization">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="customer-phone-number">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="customer-record-instanceid">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="dataset-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="department">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="description">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="details">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="detailed-description">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="email">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="first-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="headline">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="instance-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="last-modified-by">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="last-modified-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="last-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="location-company">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="locked">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="lookup-keyword">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="manager-support-company">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="manager-support-group-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="manager-support-organization">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="manufacturer">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="middle-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="model">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="organization">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="person-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="phone-number">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="priority">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="product-cat-tier-1">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="product-cat-tier-2">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="product-cat-tier-3">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
  <xsd:element name="product-model-version">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="product-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="reconciliation-identity">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="region">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="request-assignee">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="request-manager-company">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="request-manager">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="requested-by-person-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="requested-for">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="requester-support-organization">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="scheduled-end-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="scheduled-start-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="schema-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="secure-work-log">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="set-assignee-using">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="set-manager-using">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="site-group">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="site">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="source">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="sr-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="sr-instanceid">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="srm-saoiguid">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="srms-registry-instanceid">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="sr-workinfo-type">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="status-reason">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="status">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="status-history">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="status-reason-string">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="status-string">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="summary">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="support-company">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="support-group-name">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="support-organization">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="template-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="view-access">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="vip">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="worklog-date">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="worklog-details">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
     <xsd:element name="worklog-submitter">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
     </xsd:element> <xsd:element name="worklog-summary">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element> <xsd:element name="worklog-type">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="work-order-template-instance-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="work-order-template-used">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="work-order-type">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="work-order-entryid">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="work-order-id">
        <xsd:simpleType>
          <xsd:restriction base="xsd:string">
            <maxLength value="30" />
          </xsd:restriction>
        </xsd:simpleType>
      </xsd:element>
      <xsd:element name="association-id">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry1-form-name">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry1-request-id">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry1-request-type">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry1-request-description">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry1-lookup-keyword">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry1-start-date">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry1-end-date">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry1-dataset-id">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry1-association-type">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry2-form-name">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
      <xsd:element name="entry2-request-id">
              <xsd:simpleType>
                <xsd:restriction base="xsd:string">
                  <maxLength value="30" />
                </xsd:restriction>
              </xsd:simpleType>
      </xsd:element>
           <xsd:element name="entry2-association-type">
                    <xsd:simpleType>
                      <xsd:restriction base="xsd:string">
                        <maxLength value="30" />
                      </xsd:restriction>
                    </xsd:simpleType>
      </xsd:element>
           <xsd:element name="association-status">
                    <xsd:simpleType>
                      <xsd:restriction base="xsd:string">
                        <maxLength value="30" />
                      </xsd:restriction>
                    </xsd:simpleType>
      </xsd:element>
      </xsd:sequence>
  </xsd:complexType>
</xsd:schema>

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