Task Management module search workflows
This section describes the following prebuilt workflows contained in the Searches folder, which can help you manage tasks:
Get Relationship by Instance ID workflow
This workflow finds the relationship for a specified instance ID.
Get Relationship by Instance ID workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration Valid value: BMC_AR_System, BMC_Remedyforce | Yes |
instance id | Specifies the instance ID | Yes |
Get Relationship by Instance ID workflow outputs
Output | Description |
|---|---|
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully |
status message | Provides a workflow-specific explanation for the value of success status |
Get Relationships by Configuration Item Name workflow
This workflow finds the relationships for specified configuration items.
Get Relationships by Configuration Item Name workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
configuration item name | Specifies the configuration item name | Yes |
Get Relationships by Configuration Item Name workflow outputs
Output | Description |
|---|---|
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully |
status message | Provides a workflow-specific explanation for the value of success status |
Get Relationships by Task ID workflow
This workflow finds the relationships for a specified task ID.
Get Relationships by Task ID workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
task id | Specifies the unique task identifier | Yes |
Get Relationships by Task ID workflow outputs
Output | Description |
|---|---|
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully |
status message | Provides a workflow-specific explanation for the value of success status |
Get Relationships workflow
This workflow uses key/value pairs to find relationships.
Get Relationships workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
key 1 | Specifies the name or the ID of the field against which you want to search | No |
value 1 | Specifies the value you are searching for in the key 1 field | No |
key 2 | Specifies a name or an ID of a field against which you want to search | No |
value 2 | Specifies the value you are searching for in the key 2 field | No |
query | Specifies a query based upon the key/value pairs | No |
Get Relationships workflow outputs
Output | Description |
|---|---|
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully Valid values: success, failure |
status message | Provides a workflow-specific explanation for the value of success status |
Get Task by Task ID workflow
This workflow finds a task by a specified task ID.
Get Task by Task ID workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
task id | Specifies the unique task identifier | Yes |
Get Task by Task ID workflow outputs
Output | Description |
|---|---|
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully |
status message | Provides a workflow-specific explanation for the value of success status |
Get Tasks by Assigned Group workflow
This workflow finds tasks assigned to the specified group.
Get Tasks by Assigned Group workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
assigned group | Specifies the group assigned to the task | Yes |
Get Tasks by Assigned Group workflow outputs
Output | Description |
|---|---|
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully |
status message | Provides a workflow-specific explanation for the value of success status |
Get Tasks by Change ID workflow
This workflow finds tasks by using a specified change ID.
Get Tasks by Change ID workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
change id | Specifies a unique change record identifier | Yes |
Get Tasks by Change ID workflow outputs
Output | Description |
|---|---|
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully |
status message | Provides a workflow-specific explanation for the value of success status |
Get Tasks workflow
This workflow finds task records for a specified set of variables.
Get Tasks workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
key 1 | Specifies the name or the ID of the field against which you want to search | No |
value 1 | Specifies the value that you are searching for in the key 1 field | No |
key 2 | Specifies a name or an ID of a field against which you want to search | No |
value 2 | Specifies the value that you are searching for in the key 2 field | No |
query | Specifies a query based on the key/value pairs | No |
Get Tasks workflow outputs
Output | Description |
|---|---|
failed tasks | Provides descriptions of the failed tasks |
success count | Provides a count of successful tasks |
failure counter | Provides a count of failed tasks |
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully |
status message | Provides a workflow-specific explanation for the value of success status |
Get WorkInfo by Task Instance ID workflow
This workflow finds work notes for a specified task instance ID.
Get WorkInfo by Task Instance ID workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
task instance id | Specifies the unique identifier of a task instance | Yes |
Get WorkInfo by Task Instance ID workflow outputs
Output | Description |
|---|---|
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully |
status message | Provides a workflow-specific explanation for the value of success status |
Get WorkInfo by WorkInfo Instance ID workflow
This workflow finds work notes (workinfo) by a specified note instance ID.
Get WorkInfo by WorkInfo Instance ID workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
workinfo instance id | Specifies the unique identifier of a workinfo instance | Yes |
Get WorkInfo by WorkInfo Instance ID workflow outputs
Output | Description |
|---|---|
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully |
status message | Provides a workflow-specific explanation for the value of success status |
Get WorkInfo workflow
This workflow finds tasks with specific text in their notes.
Get WorkInfo workflow inputs
Input | Description | Required |
|---|---|---|
configuration name | Specifies a configuration group defined in the module configuration | Yes |
key 1 | Specifies the name or the ID of the field against which you want to search | No |
value 1 | Specifies the value that you are searching for in the key 1 field | No |
key 2 | Specifies a name or an ID of a field against which you want to search | No |
value 2 | Specifies the value that you are searching for in the key 2 field | No |
query | Specifies query based upon the key/value pairs | No |
Get WorkInfo workflow outputs
Output | Description |
|---|---|
tasks | Contains an XML document that provides the data template for concept elements |
success status | Indicates whether the workflow finished successfully |
status message | Provides a workflow-specific explanation for the value of success status |
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