Problem Management module utility solution database workflows

The Utilities folder contains workflows grouped by similar function, such as extracting information or translating values. This section describes the following Problem Management utility solution database workflows, their inputs, and their outputs:

Extract Solution Database ID workflow

This workflow extracts a specified solution database ID.

Extract Solution Database ID workflow inputs

Input parameter

Description

Required

key 1

Specifies the name or the ID of the field against which you want to search

Yes

value 1

Specifies the value you are searching for in the key 1 field.

Yes


Extract Solution Database ID workflow output

Output

Description

solution database id

Provides the solution ID number

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Translate Enumerated Values to Field Values workflow

This workflow translates entered enumerated values into field values by using the module configuration mappings.

Translate Enumerated Values to Field Values workflow inputs

Input

Description

Required

configuration name

Specifies a configuration group defined in the module configuration
Valid value: BMC_AR_System

Yes

solutions

Contains an XML document that provides the data template for concept elements

Yes


Translate Enumerated Values to Field Values workflow outputs

Output

Description

solutions

Contains an XML document that provides the data template for concept elements

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Translate Field Values to Enumerated Values workflow 

This workflow translates entered field values into enumerated values by using the module configuration mappings.

Translate Field Values to Enumerated Values workflow input

Input

Description

Required

configuration name

Specifies a configuration group defined in the module configuration
Valid value: BMC_AR_System

Yes

solutions

Contains an XML document that provides the data template for concept elements

Yes


Translate Field Values to Enumerated Values workflow outputs

Output

Description

solutions

Contains an XML document that provides the data template for concept elements

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Translate Key Value to Attribute Value workflow

This workflow translates entered key values into attribute values by using the module configuration mappings.

Translate Key Value to Attribute Value workflow inputs

Input

Description

Required

mappings

Contains an XML document that maps the normalized concept values to the target application-specific values

No

key 1

Specifies the key 1 value

No

key 2

Specifies the key 2 value

No


Translate Key Value to Attribute Value workflow outputs

Output

Description

key 1

Provides the key 1 mapped field value

key 2

Provides the key 2 mapped field value

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Translate Key Value to Enumerated Value workflow

This workflow translates entered key values into enumerated values by using the module configuration mappings.

Translate Key Value to Enumerated Value workflow inputs

Input

Description

Required

configuration name

Specifies a configuration group defined in the module configuration
Valid value: BMC_AR_System

Yes

key

Specifies the name of the field

No

value

Specifies the value of the field

No


Translate Key Value to Enumerated Value workflow outputs

Output

Description

key

Provides the name of the field

value

Provides the translated value of the field

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Translate Key Value to Field Value workflow

This workflow translates key values to mapped field values.

Translate Key Value to Field Value workflow inputs

Input

Description

Required

mappings

Contains concept mappings

No

key 1

Specifies the name or ID of the field

No

key 2

Specifies the value of the key 1 field

No

Translate Key Value to Field Value workflow outputs

Output

Description

key 1

Provides the key 1 value

key 2

Provides the key 2 value

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