Incident Management module workflows
You access the Incident Management module operations using the BMC Atrium Orchestrator Development Studio Project Navigator. The Incident Management module contains the following folder structure, used to alphabetically organize workflows:
All workflows in the Incident Management module require that the Set Incident Version Flag workflow has been run and that the
incident flag global variable is available for reference. When you activate the Incident Management module on the grid, an out-of-the-box schedule automatically runs the workflow and creates the variable. However, during workflow development in BMC Atrium Orchestrator Development Studio, you must run this workflow explicitly before you can run any of the other workflows in this module.
Ensure that you run the Set Change Version Flag workflow before testing the workflows in BMC Atrium Orchestrator Development Studio.