Incident Management module setup validation workflows

You can use the workflows contained in the Setup Validation folder as templates to use when creating new workflows and as methods to test the success of a newly created process. This section describes the following Incident Management module setup validation workflows:

Test Close Incident workflow

Use this workflow as a template to close an incident and as a method to test the success of closing an incident.

Test Close Incident workflow inputs

Test Close Incident workflow outputs

Test Create Incident Association workflow

Use this workflow as a template for creating an incident association and as a method to test the success of creating an incident association.

Test Create Incident Association workflow inputs

Test Create Incident Association workflow outputs

Test Create Incidents workflow

Use this workflow as a template for creating incidents and as a method to test the success of creating incidents.

Test Create Incidents workflow inputs

Test Create Incidents workflow outputs

Test Get Incident by Incident ID workflow

Use this workflow as a template to retrieve an incident by incident ID and as a method to test the success of retrieving an incident by incident ID.

Test Get Incident by Incident ID workflow inputs

Test Get Incident by Incident ID workflow outputs

Test Update Incident Log workflow

Use this workflow as a template to updating an incident log and as a method to test the success of updating an incident log.

Test Update Incident Log workflow inputs

Test Update Incident Log workflow outputs

Test Update Incident Notes workflow

Use this workflow as a template to update incident notes and as a method to test the success of updating incident notes.

Test Update Incident Notes workflow inputs

Test Update Incident Notes workflow outputs

Test Update Incident Status workflow

Use this workflow as a template for updating incident status and as a method to test the success of updating incident status.

Test Update Incident Status workflow inputs

Test Update Incident Status workflow outputs

Test Update WorkInfo workflow

Use this workflow as a template for updating an incident work note (workinfo) and as a method to test the success of updating an incident work note.

Test Update WorkInfo workflow inputs

Test Update WorkInfo workflow outputs