Change Management module utility workflows


 The Utilities folder contains workflows grouped by similar function, such as applying mappings, extracting information, or translating values. This section describes the following Change Management utility workflows:

 Append Log to Journal workflow

This workflow updates the log (notes) for an existing change record.

Note

This workflow does not support BMC Remedy ITSM.


 Append Log to Journal workflow inputs


 Append Log to Journal workflow outputs

 

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 Apply Mappings workflow

This workflow translates the input key/value pairs from concept element names to the system-defined fields.


 Apply Mappings workflow inputs

 

 


 Apply Mappings workflow output

 

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 Build Date Query workflow

This workflow retrieves changes created within a specified date range.

Note

This workflow does not support HP ServiceCenter.


 Build Date Query workflow inputs

 

 


 Build Date Query workflow outputs

 

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 Create Change Record workflow

This workflow creates a change record in a change management system.

Create Change Record workflow inputs

 

 

Create Change Record workflow outputs

 

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 Extract Change Association ID workflow

This workflow extracts the change association ID. Because the key 1/value 1 inputs are passed during run time by the calling workflow, they can vary depending on the form on which the search takes place.


 Extract Change Association ID workflow inputs

 

 


 Extract Change Association ID workflow output

 

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 Extract Change ID workflow

This workflow extracts the change ID.


 Extract Change ID workflow inputs

 

 


 Extract Change ID workflow output

 

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 Extract Change Template ID workflow

This workflow extracts the change template ID.

Note

This workflow does not support HP ServiceCenter.


 Extract Change Template ID workflow inputs

 

 


 Extract Change Template ID workflow outputs

 

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 Change Management module Extract Configuration Data workflow

This workflow extracts all configuration data by module configuration name.


 Change Management module Extract Configuration Data workflow input

 

 


 Change Management module Extract Configuration Data workflow outputs

 

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 Extract Login ID Details workflow

Extracts details from a logon ID


 Extract Login ID Details workflow inputs

 

 


 Extract Login ID Details workflow outputs

 

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 Query User Information

This workflow retrieves information about a user.


 Query User Information workflow inputs

 

 


 Query User Information workflow outputs

 

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 Set Change Version Flag workflow

This workflow creates the change flag global variable and sets its initial value to 0. This workflow has no inputs.


 Set Change Version Flag workflow output

 

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 Change Management module Translate Enumerated Values to Field Values workflow

This workflow translates entered enumerated values into field values by using the module configuration mappings.


 Change Management module Translate Enumerated Values to Field Values workflow inputs

 

 


 Change Management module Translate Enumerated Values to Field Values workflow outputs

 

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 Change Management module Translate Field Values to Enumerated Values workflow

This workflow translates entered field values into enumerated values by using the module configuration mappings.


 Change Management module Translate Field Values to Enumerated Values workflow inputs

 

 


 Change Management module Translate Field Values to Enumerated Values workflow outputs

 

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 Translate Field Values to Enumerated Values for Single Change workflow

This workflow translates input field values to enumerated values for a single change using the module configuration mappings.

Translate Field Values to Enumerated Values for Single Change workflow inputs

 

 

Translate Field Values to Enumerated Values for Single Change workflow outputs

 

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 Change Management module Translate Key Value to Enumerated Value workflow

This workflow translates entered key values into enumerated values by using the module configuration mappings.


 Change Management module Translate Key Value to Enumerated Value workflow inputs

 

 


 Change Management module Translate Key Value to Enumerated Value workflow outputs

 

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 Change Management module Translate Key Value to Field Value workflow

Translates key values to mapped field values


 Change Management module Translate Key Value to Field Value workflow inputs

 

 


 Change Management module Translate Key Value to Field Value workflow outputs

 

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 Change Management module Truncate Input workflow

This workflow automatically truncates user input when the entered data exceeds the maximum field length (100 characters).


 Change Management module Truncate Input workflow input

 

 


 Change Management module Truncate Input workflow output

 

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