1. Create a directory in which to place the downloaded files.

   Note

   On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

2. Go to http://www.bmc.com/available/epd.html. 
3. At the logon prompt, enter your user ID and password, and click Submit.
4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see according to the EPD site Help; otherwise, skip to step 6.

6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.

   Note

   If you are downloading a patch, select the Product Patches tab.

7. Click the Go To Licensed Products View link.
8. Expand BMC Decision Support for Server Automation to show its versions, then expand version 8.6 for your desired platform and language to see the available patches and service packs.
9. Select the BMC Decision Support for Server Automation installation files and the corresponding Cognos installation files.
10. Click Download (FTP) or Download Manager:
    1. Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    2. Download Manager enables you to download multiple files consecutively, and to resume an interrupted download if the connection drops. This method requires a one-time installation of the AkamiNetSession Client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum is used to verify file integrity automatically.

Where to find information previously provided in a guide or manual

The following table describes where you can find information previously provided in release notes.

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under  Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

You can find information about supported platforms on BMC Support Central, under Product Availability and Compatibility.

For information about supported BMC Server Automation versions, see BMC Server Automation requirements.

For information Inventory templates, see Installing Inventory templates and other scripts.

See Creating ad hoc reports.

To use Report Studio, you must purchase a license for it and then enable it using the instructions that you are given when you purchase the license. To obtain the license, contact BMC Support.

You can edit existing reports using Report Studio. To use Report Studio, you must purchase a license for it and then enable it using the instructions that you are given when you purchase the license. For information about editing reports, see the IBM Cognos Business Intelligence Report Studio Professional Authoring User Guide at PDFs.

See Creating report templates and customizing branding.

See Accessing the portal.

For information about creating report views, see the IBM Cognos Connection User Guide at PDFs.